SYNAXON
Permanent position

Customer Service Order Management (m/f/d)

Your future in IT

Do you enjoy talking to people? Are you calm under pressure and value clarity? Do you thrive in a team environment? Are you currently looking for a new challenge? Then apply to us! We offer a permanent, full-time position in Schloß Holte-Stukenbrock.

About SYNAXON

SYNAXON AG, headquartered in Schloß Holte-Stukenbrock, has been firmly rooted in East Westphalia-Lippe for over 30 years – and is today the largest IT network group in Europe. With external sales of over one billion euros, more than 300 employees, and over 3,300 partner companies, SYNAXON plays a central role in the IT landscape. Süddeutsche Zeitung SYNAXON is also among the top 20 most crisis-proof companies in Germany.
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Brief overview

groups Department

Purchasing

place Location

Schloss Holte-Stukenbrock

schedule Time model

Full-time

today Start time

At your earliest convenience

Take a seat on the SYNAXON team!

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Help shape

Part of the team from the start – ideas welcome, projects with responsibility.

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Agile and self-organized

Personal responsibility and freedom – experimentation is expressly encouraged.

group

Strong community

A mentor and the entire team will be there to support you with advice and assistance.

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Continuing education

Certifications and continuing education programs – individually tailored to you.

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Sports activities

Work out at the SYNAXON gym and take advantage of free health check-ups.

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Flexible working

Manage work location and time flexibly – depending on the role and team.

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Technical equipment

Your own laptop and the necessary hardware for efficient work.

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Joint events

From Christmas parties to hiking days – experience new things together and strengthen team spirit.

Ready for your new challenge?

This is what awaits you

  • Processing customer orders in the merchandise management system
  • Ensuring correct order processing and clarifying any discrepancies
  • Communication with customers & suppliers
  • Processing customer and supplier messages via telephone and email
  • Initial review of RMA requests and related customer communication
  • Independent decision-making regarding credits and goodwill cases within the framework of the agreed guidelines.

This is what you bring with you

  • Completed commercial training or several years of experience in this field
  • Safe handling of various software tools
  • Excellent German language skills and communication abilities, as well as confidence in precise formulation.
  • Sense of responsibility
  • Structured working methods and pragmatic problem-solving

We are looking forward to getting to know you

We look forward to receiving your detailed application documents as a PDF document.

Please also state your salary expectations and your earliest possible starting date here.

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    Apply now and become part of Europe’s largest IT group!

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    Still questions?

    Our colleagues in the human resources department will be happy to assist you.

    Catharina_Ramona_Career

    Catharina Eckert &
    Ramona König

    Team Personnel

    05207 9299-200

    personal@synaxon.de

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