Halloween brings spooky fun and ghostly tales – but in everyday life, the chaos is sometimes enough for us even without a costume. Between projects, tickets, and appointments, there's often hardly any time left for connecting with others.
Nevertheless, a lot is happening. In our community, colleagues, partners, and IT professionals exchange ideas on all sorts of topics: from managed services to the everyday questions everyone has. For example, we have our Friday meet-up, where you have the opportunity to connect with other like-minded partners and contacts from the SYNAXON services team to ask questions, exchange ideas, and develop your skills. And if you can't make it to the Friday meet-up, that's no problem. The exchange continues in the LinkedIn community, where it's honest and informal. You can drop in whenever it suits you, join the conversation, ask questions, or simply read what's on other people's minds.
And we also know that the SYNAXON services world can sometimes seem like a jungle – no wonder, since we're constantly developing things for you. To help you understand exactly how everything is connected and where to find what you need, we've created this. Onboarding webinar. Why not sign up? I'm sure it'll be worth it (even if you're no longer a newbie).
Because that's exactly what makes our community special: learning from each other, talking to each other, and becoming more successful together. And – if I'm being completely honest – we could definitely use even more activity. So go ahead, share your ideas and experiences, ask questions, or simply let us in on your thoughts from everyday MSP life. The door is open. No magic potion or witch's hat required.
When the system is haunted: The dashboard sheds light on the situation.
Spooky alarms, unexplained messages, or missing licenses? Don't worry! With the new Marketplace Dashboard, you have everything under control.
- Information and alerts in one place
- Fewer logins, more automation
- Faster data in real time
- Billing, administration and rollouts are centrally controlled.
- Managed Services Calculator for easy calculation of your prices and margins
All of this not only saves you time, but also creates an overview and security in daily operations.
You see what's important faster, can react more effectively, and have full control over all services – in one place, in real time, and without detours.
This way you can keep your focus on what's essential: your customers.
Discover Marketplace Dashboard
Full control instead of a scare factor – discover your Managed RMM with N-able
With SYNAXON Managed RMM, you have complete control over your customer environments, from automation and patch management to billing, all within the Marketplace Dashboard. Your customer always remains your customer – all data and processes run through you. We handle the logistics and liaise with the manufacturer behind the scenes, allowing you to focus on your core business.
Have you always wanted to speak exclusively with N-able's global product manager and ask questions about Managed RMM? Then here's your chance: Learn directly from the experts who develop it about the innovations and developments that will shape your Managed RMM in the coming months. Join us online on November 25th at 5:00 PM and gain insights into the roadmap for N-able N-sight/Managed RMM.
Not an RMM partner yet? No problem! Come by and see how we can take work off your hands and simplify your everyday life as an MSP.
Four cities. Four meetings. No ghosts – just real opportunities.
Do you want to do more than just exchange ideas online, but meet us in person? Then take the opportunity and join us at one of our regional meetings in November.
Here you can speak to us personally, ask questions and network with other partners.
Overview of dates:
- November 10, 2025 – Nierstein near Mainz
- November 11, 2025 – Stuttgart-Ditzingen
- November 12, 2025 – Munich
- November 13, 2025 – Fürth
We look forward to seeing you in person!
Less searching, less haunting, faster finding
In the Knowledge Base you will find all videos about sales, technology and structures.
Vi-Ki and KI-Gerd have released the following new videos:
- Manage and optimize ESET licenses
- Short and sweet: Marketplace Dashboard
- Link customers in the Marketplace Dashboard
- Deploy customer systems and devices in Managed RMM
Product feature updates and scripts at a glance
Developments continue, but not every change warrants its own newsletter. Therefore, in this section, we'd like to regularly provide you with a brief overview of the latest updates. With the new Chocolatey script For example, the open-source tool Chocolatey can be installed, updated, or uninstalled directly via the RMM – including any desired software packages. In the Knowledge Base, you'll find new articles, release notes for all your favorite products, and a summary of scripts that have changed or are new.