More comprehensive than any other RMM tool
Your customers expect you to keep their IT environment running at all times. However, an emergency on-site visit for every little problem is not worthwhile. We offer Remote Monitoring & Management (RMM) for the preventive monitoring of your customers‘ IT: immediately deployable and without complex technical configurations or prior knowledge.
We provide you with a fully managed solution in cooperation with N-able:
- Clear dashboard for technicians and business people
- Individual scripts and automated tasks
- Patch management on workstations and preselection of important updates
- Customized and comprehensible monthly reports
- Servers, workstations and network devices can be monitored
The challenge
Avoid IT emergencies
Your customers rely on a smooth IT environment, but constant on-site intervention for every little problem is neither efficient nor economical. Not only does it hinder your customers in their work, but it also distracts you from individual support and daily tasks. Therefore, rely on proactive monitoring of your customers‘ systems and nip unnecessary IT emergencies in the bud.
The solution
SYNAXON Managed RMM
No conventional RMM tool will do all the work for you. Our solution and additional services help you to significantly reduce the effort involved in monitoring customer devices. From patch management on workstations to the selection of critical updates and a customized monthly report that communicates your performance to your customers, we help you proactively prevent IT emergencies and keep your back free.
SYNAXON Managed RMM at a glance
Managed RMM – advantages for you
Performance features
- Ready for immediate use. No complex configuration is necessary
- In addition to our script library, we also find automated solutions for your customers‘ special requirements
- Relevant sales opportunities (e.g. obsolete hardware) at a glance in the sales opportunities report
- Free and integrated remote maintenance software
Want to find out more about Managed RMM?
Or have you thought about changing your RMM to SYNAXON?
Still not convinced? An overview of the advantages of SYNAXON Managed RMM vs. RMM solution directly from the manufacturer in comparison can be found here:
SYNAXON Managed Antivirus
Effectively protect your customers‘ devices from virus attacks. With our Managed Antivirus solution, we provide you with a reliable solution that integrates seamlessly into our comprehensive Managed RMM. Leave nothing to chance and strengthen your customers‘ security in no time at all.
- Automatic provision of anti-virus software including updates and maintenance
- Carrying out scans and clean-ups
- Analysis of results
- Monitoring of antivirus status and virus definition update
