Why Managed Services?

Customized IT solutions for you and your customers

In times of skills shortages and increasing complexity in the world of IT solutions, there is no way around managed services. Through automation and standardization, you can offer your customers comprehensive, proactive and tailored solutions. You also secure recurring revenue and significantly increase the value of your company.

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Why you should offer managed services

  • Overcome the shortage of skilled workers and increasing demands on IT through automation and standardization
  • Secure predictable, recurring income and
    remain future-proof and competitive
  • Increase your productivity and optimize
    the scalability of your offering
  • Strengthen your customer loyalty by reducing the number of emergency calls to

Advantages of managed services for your customers

  • Focus on core business without dependence on „sneaker admins“
  • Quality improvement in customer IT through proactive work by the IT service provider and thus avoidance of failures
  • Transfer of responsibility for certain IT areas or complete outsourcing of IT
  • Financial planning security thanks to fixed prices

That’s why you need managed services

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Six factors for successful managed services

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Volume

Can you generate high volumes to take advantage of scaling effects? Do you meet the various customer requirements with your managed services? We offer products that every customer actually needs – e.g. email archiving, endpoint security and backup.

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Standardization

Have you decided on a specific solution for your product? Have your employees been trained accordingly? We can help you define suitable solutions and provide you with free contract templates, service descriptions and sales recommendations.

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Automation

Can you automate as many tasks and regularly recurring processes as possible in all your solutions? We can prepare recurring tasks for you or take them over completely if required. This gives you and your employees more time to focus on your customers and other tasks.

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Efficiency

How are you and your technical team organized? How many activities or customers can be processed in parallel? Our products have a central dashboard that allows you to keep an eye on all your customers, work on a daily basis, eliminate errors across customers and define rules.

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Scalability

Can your managed services grow disproportionately or do you need to build up rare technician capacities in line with growth? Don’t let this limit you: with our support team in the background, your managed services can grow for a long time – and with your existing team.

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Marketing and sales

Marketing managed services takes a lot of time. With our marketing partnerships with PC-SPEZIALIST and IT-SERVICE.NETWORK, we help you to stand out from the competition and be visible to your (new) customers – both online and offline.

Get the best for you with Managed Services!

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MANAGED SERVICES PORTFOLIO

Choose what suits you!

From managed services to hardware for rent, we offer everything for the future of the modern system house. We help anyone who wants to build and develop their MSP business.

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YOUR PATH TO BECOMING A MANAGED SERVICES PROVIDER

You want more?

Whether you are a beginner or a professional, we are at your side with a complete package of products, services, training opportunities and support. Find out how you can build your MSP business with SYNAXON or make it even more successful.

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What our partners say

Bodo von der Weiden

We made a conscious decision to source almost all managed services products from SYNAXON. The advantages are obvious: if each product came from a different stable, I would always have different contacts, different processes, contracts, etc. This is not the case with SYNAXON. This is not the case with SYNAXON.

Bodo von der Weiden
Managing Director
AE Computer & Telekommunikation GmbH

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What gives me and my managed services business an additional boost is the comprehensive marketing and sales support from SYNAXON.

Christian Wenzl
Managing Partner
VARNObit GbR

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Our SYNAXON contacts always have a solution ready and take care of things. In principle, we didn’t decide for one product or against the other, but for the people.

Christopher Pirch
Technician and internal sales
ComService GmbH

Frank Neumann

„Sitting at my PC for hours on Sundays to update the servers of corporate customers. The managed services concept was my last lifeline before burnout.

Frank Neumann
Owner
EDV-Beratung Neumann

Michael Kinze

„Recurring income and predictable cash flows – it was clear to me that there was no way around managed services when it came to transforming my business.“

Michael Kinze
Owner
COMTWENTYONE

Weitere Managed-Services-Produkte

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