Data protection

Privacy policy

Thank you for visiting our website and for your interest in SYNAXON AG. The protection of your personal data is important to us. With this privacy policy, we therefore inform you about what personal data and other information we collect and store during your visit to our website and for what purposes we use it, as well as about your rights with regard to the use of your personal data.

If you have any further questions about the handling of your personal data, you are welcome to contact our data protection officer (see contact details below).

Controller responsible for data processing

The controller within the meaning of the General Data Protection Regulation (GDPR) and the new German Federal Data Protection Act (BDSG new) is

SYNAXON AG, Falkenstraße 31, D-33758 Schloß Holte-Stukenbrock

Phone: +49 (0) 52 07 / 92 99-200

Fax: +49 (0) 52 07 / 92 99-296

Collection of general data and information

When you access our website, your browser automatically transmits general data and information to our web server for technical reasons. This general data and information is stored in the server log files. The following data is recorded:

Web browser used (type and version)
Operating system used
Referrer URL, i.e. the last website visited
IP address of the accessing computer
Date and time of your visit to our website
which subordinate websites you have accessed
Amount of data sent
the amount of data transferred
other similar data and information used for security purposes in the event of attacks on our IT systems

We use this log data without allocation to your person or other profiling for statistical evaluations for the purpose of operation, security and optimization of our online offer, but also for anonymous recording of the number of visitors to our online offer as well as the scope and type of use of our online offer and our services.

The processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in improving the stability and functionality of our online offering. The data will not be passed on or used in any other way. However, we reserve the right to check the server log files retrospectively if there are concrete indications of unlawful use.

Personal data

You can use our online offer without disclosing your identity and without providing personal data. If there is the possibility of providing personal data (e.g. name, e-mail address, telephone number) within our online offer, the provision of this data by you is expressly on a voluntary basis, e.g. as part of a registration or via the contact form. We only collect data about your location if you have allowed the collection of location data in your device settings. The data you provide voluntarily will only be stored and used by us for the purpose for which you have provided us with the data.

Duration of storage of personal data

The duration of the storage of personal data is determined by the respective statutory retention period. After this period has expired, the corresponding data is routinely deleted, provided that it is no longer required for the fulfillment or initiation of the contract and/or we have no legitimate interest in its continued storage.

If data must be deleted due to the exercise of intervention rights (e.g. when asserting a claim for deletion or revoking consent), the corresponding data will be deleted immediately.

Encryption

Your personal data is encrypted and transmitted to our servers via the Internet. We use SSL encryption (Secure Socket Layer) for data transmission.

Disclosure of personal data to third parties

We only use your personal data for the purpose for which you have provided it to us.

If we use external service providers in the course of providing our services, their access to the data is also exclusively for the purpose of providing the service. We take technical and organizational measures to ensure compliance with data protection regulations and also oblige our external service providers to do the same.

Furthermore, we will not pass on your data to third parties without your express consent. Your personal data will only be passed on if you yourself have consented to the data being passed on or if we are authorized or obliged to do so by law or by an official or court decision. In particular, this may involve disclosure for the purposes of criminal prosecution, to avert danger or to enforce intellectual property rights.

Contact / Contact form

Personal data is collected when you contact us (e.g. via contact form or email). Which data is collected in the case of a contact form can be seen from the respective contact form. In any case, a valid e-mail address is required so that we know who sent the request and so that we can answer it. Further information can be provided voluntarily.

The data will be stored and used exclusively for the purpose of responding to your request or for contacting you and the associated technical administration.

Data processing for the purpose of contacting us is carried out in accordance with Art. 6 para. 1 p. 1 lit. a GDPR on the basis of your voluntarily given consent. If your contact is aimed at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR. Your data will be deleted after your request has been processed, provided there are no legal obligations to retain it.

Google reCAPTCHA

To protect our contact form against unwanted use, we use the reCAPTCHA service from Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). This is primarily used to distinguish whether an entry is made by a natural person or abusively by machine and automated processing. The service includes the sending of the IP address and any other data required by Google for the reCAPTCHA service to Google and is carried out in accordance with Art. 6 para. 1 lit. a GDPR on the basis of your consent. Further information about Google reCAPTCHA and Google’s privacy policy can be found at:

https://www.google.com/intl/de/policies/privacy/

Use of cookies

You can deactivate the storage of cookies or set your browser so that it notifies you as soon as cookies are sent. It is also possible to delete cookies that have already been saved manually via the browser settings. Please note that you may only be able to use our online services to a limited extent or not at all if you refuse the storage of cookies or delete necessary cookies. If personal data is also processed by individual cookies implemented by us, the processing is carried out in accordance with Art. 6 para. 1 lit. b GDPR for the performance of a contract, pursuant to Art. 6 para. 1 lit. a GDPR in the case of consent given or pursuant to Art. 6 para. 1 lit. f GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the site visit. You can revoke or change your cookie settings at any time via the following link:

Web analysis

We use so-called tracking tools to analyze data traffic via our online offering. In this way, we learn, for example, which content of our online offering is particularly popular and at what times our online offering is used particularly intensively. The tools we use are described below.

The legal basis for the tracking measures listed below is Art. 6 para. 1 lit. f GDPR. With the tracking measures used, we want to ensure a needs-based design and the continuous optimization of our online offer. On the other hand, we use tracking measures to statistically record the use of our online offering. These interests are to be regarded as legitimate within the meaning of the aforementioned provision.

Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website (including the shortened IP address) is usually transferred to a Google server in the USA and stored there.

This website uses Google Analytics exclusively with the extension “_anonymizeIp()”, which ensures anonymization of the IP address by shortening it and excludes direct personal references. By extension, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. In these exceptional cases, this processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in the statistical analysis of user behavior for optimization and marketing purposes. This data is automatically deleted after 26 months.

Google will use this information on our behalf to evaluate your use of the website, to compile reports on website activity and to provide us with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de

As an alternative to the browser plugin or within browsers on mobile devices, please click on the following link to set an opt-out cookie that will prevent Google Analytics from collecting data within this website in the future (this opt-out cookie only works in this browser and only for this domain, if you delete your cookies in this browser, you must click this link again):

You can find more information on how Google Analytics handles user data in Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de

Hotjar

We use Hotjar, a web analytics service provided by Hotjar Ltd, Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta. Hotjar works with cookies and other technologies to collect information about the behavior of visitors to our online offering and their end devices. Hotjar records movements on the monitored websites in so-called heat maps. This allows us to recognize anonymously where visitors click and how far they scroll. This enables us to improve our online offering and make it more customer-friendly.

All data is collected without us being able to assign it to specific users. We can only track how the mouse was moved, where it was clicked and how far it was scrolled. Furthermore, the IP address of the accessing computer in anonymized form, the screen size of the device, the device type, information on the browser, the country from which access was made and the preferred language are recorded. If personal data is displayed on a website, it is automatically hidden by Hotjar. Hotjar stores this information in a pseudonymized user profile. The information is neither used by Hotjar nor by us to identify individual users or merged with other data about individual users. You can find more information on functions and data usage via Hotjar in Hotjar’s privacy policy: https://www.hotjar.com/legal/policies/privacy

You can prevent the collection of data about your visit to our website by Hotjar and the setting of Hotjar tracking cookies on other websites by clicking on the following link and following the Hotjar opt-out instructions there: hhttps://www.hotjar.com/legal/policies/privacy

Microsoft Clarity

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

Leadinfo B.V.

We use the lead generation service of Leadinfo B.V., Rotterdam, Netherlands. This recognizes visits from companies to our website based on IP addresses and shows us publicly available information, such as company names or addresses. In addition, Leadinfo sets two first-party cookies to evaluate user behavior on our website and processes domains from form submissions (e.g. “leadinfo.com”) to correlate IP addresses with companies and improve services. Further information can be found at www.leadinfo.com. On this page: www.leadinfo.com/en/opt-out you have an opt-out option. If you opt out, your data will no longer be collected by Leadinfo.

Data protection for applications and in the application process

Applicants can apply online via the job board on this website and upload their application documents. We collect and process the personal data of applicants for the application process. If an employment contract is concluded with us on the basis of the application, the data transmitted will be stored for the purpose of processing the employment relationship in compliance with the statutory provisions. If an employment contract is not concluded, the application documents will be deleted six months after receipt of the application, provided that no other legitimate interests on our part stand in the way of deletion. Other legitimate interest in this sense is, for example, a burden of proof in proceedings under the General Equal Treatment Act (AGG). The legal basis for the storage of data is Art. 6 para. 1 lit. a and f GDPR.

Protection of minors

Children and young people under the age of 18 should not transmit any personal data to us without the consent of their parents or legal guardians. We do not specifically request personal data from children or young people, do not deliberately collect it and do not pass it on to third parties.

Security

We have taken extensive technical and operational security precautions to protect your data held by us against accidental or intentional manipulation, loss, destruction and access by unauthorized persons. Our security precautions are regularly reviewed and adapted to technological progress.

Rights of the data subject

The applicable data protection law grants you various rights with regard to the processing of your personal data.

You have the right:

to information in accordance with Article 15 GDPR,
for rectification in accordance with Article 16 GDPR,
to erasure in accordance with Article 17 GDPR,
to restriction of processing pursuant to Article 18 GDPR,
for information in accordance with Art. 19 GDPR,
to object in accordance with Article 21 GDPR (see below) and,
to data portability in accordance with Article 20 GDPR.

The restrictions under Sections 34 and 35 BDSG apply to the right to information and the right to erasure. You also have the right to lodge a complaint with a data protection supervisory authority (Article 77 GDPR in conjunction with Section 19 BDSG). You can find the legal texts here.

Right to object (Art. 21 GDPR)

If we process your personal data as part of a balancing of interests based on our overriding interest, you have the right to object to this processing at any time with effect for the future on grounds relating to your particular situation. If you exercise your right to object, we will stop processing the data concerned unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or the processing serves the establishment, exercise or defense of legal claims.

If we process personal data for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising. If you exercise your right to object, we will stop processing the data concerned for advertising purposes.

Right to revoke a given consent

You have the right to withdraw your consent to the processing of personal data at any time with effect for the future. In the event of revocation, we will delete the data concerned immediately, unless further processing can be based on a legal basis for processing without consent. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

If you wish to assert the above rights, your contact person in all these cases is our data protection officer, whose contact details you will find below.

Data Protection Officer

If you have any questions about the processing of your personal data, please contact our data protection officer, who is also available in the event of requests for information, applications or complaints. You can reach our data protection officer as follows

by letter:

SYNAXON AG

Data Protection Officer

Falkenstrasse 31

33758 Schloß Holte-Stukenbrock

by fax: +49 (0) 52 07 / 92 99-296

by e-mail: datenschutz@synaxon.de

Links to websites of other providers

Our online offer may contain links to online offers of other providers to which this data protection declaration does not extend. If you follow these links, you will leave the online offer of SYNAXON AG.

We have no influence on whether these providers comply with the applicable data protection regulations. We therefore recommend that you also inform yourself about the respective data protection declarations of online offers from other providers.

Changes to this privacy policy

In the course of the further development of our online offer and the implementation of new technologies to improve our service for you, changes to this privacy policy may become necessary. We therefore recommend that you read this privacy policy again from time to time.

Status of this privacy policy: May 2018