Managed RMM
Short and sweet: Product information
Tedious tasks steal valuable time and may prevent you from providing excellent customer service. Our Managed RMM takes the burden off your shoulders – we're there for you with daily patch management, automation with scripts, and pre-configuration. Stop being the IT firefighter and focus on what really matters, working remotely or on-site with your clients!
An RMM system uses automation scripts that eliminate the need for manual checks. Our team maintains an extensive collection of selected scripts that will save you time and effort in your daily work. We also develop automated solutions for your customers' specific requirements. This ensures that you can work more easily and efficiently.
All product benefits at a glance
- Regular sales
- Easy handling saves time, automated processes save money
- 100 % flexible model
- Simple management
- Contracts made easy
- Free and comprehensive support
Is RMM new to you? Check out our product handout for SYNAXON Managed RMM.
Are you already familiar with RMM? Check out our handout on SYNAXON Managed RMM for professionals.
Product description
SYNAXON offers its partners software for monitoring and managing their IT, consisting of a web-based dashboard ("IT monitoring"). Generally, remote management and monitoring refers to the remote monitoring of IT systems and networks. This includes monitoring hardware, software, network connections, and other IT resources to ensure their functionality and identify problems early. Companies use such tools to optimize the availability, performance, and security of their IT infrastructure.
- 24/7 monitoringSystem services, hard drive health, memory and CPU usage, Windows services, hard drive utilization, anti-virus signatures, event logs, and SMART status of the hard drives.
- Updates and vulnerabilities: Identifying missing updates, patches, and security vulnerabilities for Microsoft operating systems and other supported manufacturers.
- Network monitoring: Ping tests and login attempts: Monitoring of network devices and failed login attempts.
- Protocol analysis: SNMP and Windows Event Viewer: Read out and check for critical errors.
- Availability check: Websites and antivirus software: Daily check of availability and activity.
- Backup monitoring: Continuous testing of supported backup programs.
- Data management: Determination of data growth on selected partitions and alerting when thresholds are exceeded.
- reportingDaily email reports on critical incidents.
- Remote maintenance: Installation of software for remote maintenance and remote management in the background (command line, process and service control).
- Inventory: Recording of deployed hardware and software.
- Automation: Performing automated tasks in the dashboard.
- User customization: Taskbar application with custom icons and settings.
- Patch Management: For Microsoft and non-Microsoft products. Manual or automatic installation via the dashboard.
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SYNAXON Services Roadmap
Transparency is very important to us. That's why we give you an overview of ongoing developments and changes to our products and services. Here you also have the opportunity to share your comments and suggestions.
