Apprentice Boot Camp 2026

Every year, numerous trainees start their careers in ICT professions with great hopes for their future in the training system house. The trainee boot camp offers new employees Training start an inspiring all-round attack as well as important competencies. Sound fundamental knowledge from ICT practice will be imparted to the 80-150 participants, whereby the Fun and team spirit (including a team evening in the climbing garden) will not be neglected.

Goals:

• How does an ICT system house work?
• How is a modern ICT service provided that the customer then pays for?
• What is my work worth and what do I need to pay attention to?
• Dealing with and communicating with the customer (including demeanor, appearance, etc.)
• How does good internal communication work?

These are our topics:

• Trainee networking: 
• Opportunity to get to know each other, exchange ideas and maintain contacts.
• Start the engine: 
• Welcome, opening and introduction to the trainee boot camp.
• Basics of communication (parts 1-3): 
• From telephone behavior to conflict resolution and body language.
• Presentation of the SYNAXON cooperations:
•  Cooperation networks iTeam and SYNAXON
• How does networking actually work?
• Managed Services: 
• Concepts, service contracts and information security.
• Data protection and IT security: 
• Basics and practical applications.
• Success factors of an ICT service: 
• Profitability calculation, customer communication and digitalization.
• Office 365: 
• Practical use of the software and teamwork.
• Teamwork and cooperation:
•  Meaning and practical implementation.
• TOPIC: AI and ChatGPT:
•  Potentials and challenges for the future.

Choice between two evening programs:

• Capture the Flag: 
  • A hacking competition led by security professional Jens Regel.

• Active workshop telephone training: 
  • Play through situations of typical customer scenarios

Additional service:

• Examination and certificate 
  • Show what you've got! At the end of the course, you have the option to take an exam and earn a certificate.

Teaching team:

• Christian Schneider, Managing Director of Schneider & Wulf and ITQ GmbH – Institute for Technology Quality
• Cemal Osmanovic,  Managing Director of smile2 GmbH 

The lecturers are experienced entrepreneurs who work with the trainees in a motivating and equal manner.

No-name registrations:
Early registration is recommended due to the expected high demand. If you're unsure about which participants from your company will be available, you can reserve your spot by registering as a no-name and submitting the names later. Cancellations are possible within the specified deadlines.

Cancellation policy:
Booking a seminar seat is reserved. Should the registered participant be unable to attend, a substitute can be sent to the seminar at no additional cost.

Otherwise: Cancellations of bookings are possible free of charge up to 8 weeks before the start of the event. If the booking is canceled between 4 and 8 weeks before the start of the event, we will charge 50% of the participation fee. If the booking is canceled less than 4 weeks before the start of the event or in case of no-show, we will charge 100% of the participation fee. Cancellations must be made in writing and will be confirmed promptly in writing.

The trainee boot camp takes place in the youth guest house in Bad Kissingen instead of. 
Note on special requests:
Surcharge for a double room per person per night €10.00 per person plus VAT.
Surcharge for a single room per person per night 20,00 € per person plus VAT
Both categories are only available in a very limited number. When booking a double room,
either 2 people or we put 2 people together in one room.

Important NOTE: 
We ask for your understanding that this is a professional event and therefore a Alcohol ban applies.
At the event, all participants should feel comfortable and have the chance to gain something for their professional careers; therefore, the consumption of alcohol or other intoxicating substances is not permitted.