SYNAXON

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SYNAXON: News from trade and regional press

More than 100 companies and executives are in the running, and now the jury will decide who receives the prestigious CRN Channel Awards 2026 in 21 categories. The channel will meet in Mannheim on November 4th for the awards ceremony and networking opportunity.
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At the Synaxon IT Security Forum 2026 in Schloß Holte-Stukenbrock, around 130 IT service providers, IT security solution providers and experts came together to discuss current IT security challenges and strategies for SMEs. Read more
A survey of IT system houses provides insight into salary trends in IT support. The analysis reveals a clear salary stratification, with wage levels having risen noticeably in all support areas compared to 2025, according to a recent analysis by the Synaxon group. Read more
How are salaries really developing in the IT sector for medium-sized businesses? In times of AI and the continuing shortage of skilled workers in certain areas, this question is crucial for IT companies and system integrators to remain competitive. The SYNAXON Academy's 2026 IT Salary Survey provides guidance.
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IT professionals are earning significantly more than last year. The Synaxon Salary Survey 2026 also shows that salary levels have risen noticeably in all support areas. Furthermore, benefits remain very important in the competition for skilled workers.
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AI takes over IT support, 100 percent digital sovereignty is a utopia – these were just two of the many messages at Synaxon's "Impulse" event at the end of March 2026 in Kassel. Read more
Nostradamus warns twice about AI and prophesies the downfall of IT service providers. The mood among the 500 participants at Synaxon's Impulse conference was excellent! How resilient is an industry whose business model might not be eliminated, but could certainly be shaken to its core? Read more
The IT industry is discussing AI, business models, and digital sovereignty. More than 650 participants attended the Synaxon industry event "Impulses for System Houses" in Kassel on March 24 and 25, 2026.
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Thirteen years after the bold launch of its new business model, Einsnulleins is far from its originally targeted 101 locations. Operator Synaxon has not lost sight of growth, but has had to close locations and undergo a steep learning curve. Read more
Make IT more diverse! Ten million IT professionals work across the EU. Over 80 percent of them are men. And while the AI revolution is changing the world, the IT industry remains trapped in traditional role models and structures. It's high time for a change. Read more
RMM providers and how they support MSPs. For the first time in years, there is a changing of the guard at the top of the IT monitoring and management software providers preferred by Synaxon partners. Read more
The demographic time bomb is ticking, AI is fundamentally changing recruiting, and traditional career paths are dissolving. While newcomers face closed doors, companies must radically rethink their approach if they don't want to fall behind. Read more
Is a wave of price increases for notebooks, desktops, and servers building? Synaxon CEO Miguel Rodriguez sees several signs of this. Resellers should exercise extreme caution with project proposals. Read more
Two out of three IT service providers are announcing price increases for this year. However, only one in ten is taking a bold approach; the rest plan to raise prices moderately – if at all. Other industries are more astute than the modest IT sector – some are downright brazen. Read more
Small and medium-sized enterprises (SMEs) are facing profound changes. In an interview with the German Association of Small and Medium-Sized Enterprises (MITTELSTANDSVERBUND), Mark Schröder, CEO of SYNAXON AG, discusses the importance of cooperation, corporate responsibility, and the prerequisites for future viability in SMEs. Read more
The hoped-for upswing in the German economy has yet to materialize, as have government investments and reforms. However, according to the latest IT service price index from the Synaxon Academy, hourly rates for IT services will rise this year, albeit slightly. Read more
Synaxon is expanding internationally: The IT network group is opening a branch in neighboring Austria. IT service providers, system integrators, and resellers can now access Synaxon Distribution and Synaxon Services there. Read more
Synaxon already operates in Great Britain, and now the cooperation is launching its trading business in Austria – alongside „strategic“ manufacturers such as APC Schneider Electric, Dell, HP and Lenovo. Read more
Europe's largest IT network is opening a branch in Austria. This will allow Austrian IT service providers, system integrators, and resellers to benefit from Synaxon Distribution's services. Read more
The IT network Synaxon has opened a new branch in Vienna, further expanding its international presence. Read more
What will the ChannelPartner year 2026 bring us? The ChannelPartner editorial team also asked the ChannelPartner Co-Creators about this. Insights from Friedrich Pollert, Head of the Synaxon Academy. Read more
In many cases, European AI language models can also be used, such as the LLM Teuken 7B. Netuse uses these to measure the IT security maturity level of its customers. Read more
How to get started with AI? Room for price increases? Why entrepreneurs and their IT companies should take on more than just technological responsibility? This and more promises an exciting start to 2026 for Synaxon partners. Read more
Synaxon AG from Schloß Holte has been involved in the Christmas campaign of the Rietberg Youth Center every year since 2016. Now the collaboration is celebrating its tenth anniversary. Read more
200 representatives of the iTeam system house cooperation came to Frankfurt at the end of November 2025 to exchange information about new business opportunities and gain new insights at their annual management meeting. Read more
In a year marked by economic difficulties and geopolitical challenges, IT service providers are performing surprisingly well. System integrators, in particular those who jumped on the MSP bandwagon early, have been able to generate strong revenues. Read more
Challenging times call for outstanding individuals who take action, inspire, and shape the future. The results of our reader poll reveal who has achieved this in the ICT channel. These are the Top 100 Channel VIPs of 2025! Read more
„"One of the best conferences in recent years"“ Read more
The Synaxon group reports record results for the first three quarters of the year. Read more
When a collaboration is successful, its partners also thrive. And there's no sign of crisis at Synaxon; on the contrary, the systems integrator network reported a 37 percent increase in revenue at the end of September. Read more
Photo gallery of our workation in Mallorca Read more
SYNAXON revives popular partner event Read more
New partner program, strong growth plans with Gerry Steinberger (Director Channel & Partner Ecosystems, Germany, HPE) and Miguel Rodriguez (Board Member SYNAXON AG) in a video interview Read more
Purchasing volume is growing, and increased revenue is also coming from cloud and managed services. But it's not just Synaxon that's experiencing growth. Despite the challenging economic climate, partners also expressed confidence at the Synaxon partner management conference. Read more
Within the SYNAXON Group, we experience daily how vibrant and efficient our network is. However, IT is and remains a male-dominated field, particularly in terms of numbers – and this is reflected in our network. Read more
Synaxon CEO Mark Schröder refused to let these statistics stand. He called on more than 200 managing directors to spontaneously vote on the current mood in their system houses. Read more
Artificial intelligence is rapidly changing business models, processes, and price expectations. Many companies are faced with the question of how to react to these developments – and what is actually common practice. Read more
Knowledge, values, and networking – a special format marks the beginning of the training. Former trainees also take on responsibility at SYNAXON. Read more
Digital sovereignty is currently very much in vogue, so it's good that IT service providers are getting informed about this and sharing their experiences in dealing with European AI. Read more
The Apprentice Kick-Off Week begins on August 1, 2025, at the start of training. The IT retail cooperation is organizing this introductory event for new apprentices for the fourth year in a row. Read more
These days, hardly a conversation among IT professionals takes place without some mention of "digital sovereignty." But what exactly lies behind this ominous term? Nicole Bade and Markus Rex attempt to explain it. Read more
AI, growth, and new sales models: With new offerings in the managed services environment, Synaxon is preparing its partners for the future. Reporting on the recent SYNAXON Managed Services Summit. Read more
SYNAXON member companies are not only defying the economic downturn, but are also experiencing strong growth, reveals CEO Mark Schröder. Read more
The IT salary scale of the Synaxon Group shows significant salary differences between the various support levels. Read more
The ChannelPartner provides insights into the current IT salary scale – a well-founded orientation on the wage structure for SYNAXON partners, especially for small and medium-sized IT companies with up to 50 employees. Read more
What do they bring, what do they offer? The trade press's perspective on IT partnerships, including the IT partnership iTeam. Read more
Photo gallery of our AI cruise to the Norwegian capital from May 14 to 16, 2025 Read more
In an unpredictable world, companies must prepare themselves. What guidelines do the coalition agreement, digital policy, and the call for greater European sovereignty provide? Answers from the IT industry. Read more
Today, system house managers are facing much greater demands to future-proof their companies – with the once-in-a-century opportunity of AI and, as always, with managed services. Read more
“SYNAXON event ends on an optimistic note”: A report by ChannelPartner editor Ronald Wiltscheck. Read more
Women in IT companies are still a significant minority in Germany. According to the digital association Bitkom, however, swift action must be taken to counteract this, otherwise the competitiveness of the German economy could be impacted. Read more
Energy, health insurance, and food costs have risen, and IT services have also become more expensive. The Synaxon Academy's current IT service price index shows that hourly rates have increased significantly more than inflation. Read more
More than 200 partners at Synaxon's "Start 2025" conference share the positive outlook for their industry: Expectations and the IT economy point toward growth. So, is everything good? Synaxon CEO Mark Schröder advises optimism with a tight safety net. Read more
At the iTeam Executive Board Conference, Mark Schröder and Nicole Bade revealed the key trends and opportunities for service providers. From the AI revolution to strengthening partnerships—an exciting outlook on a promising decade. Read more
SYNAXON hasn't replaced any trainers. But with a new board, the group aims to stay on the ball and assert itself in the channel with new focuses and accents. New board members Mark Schröder and Miguel Ridriguez explain how this can be achieved. Read more
Future-proof support in uncertain times Read more
Berlin-based FinTech Topi and the SYNAXON group are launching a partnership. The companies are launching a Device-as-a-Service (DaaS) solution available on the group's EGIS platform. Read more
With the help of Topi, SYNAXON partners can more easily offer IT infrastructure and installation services for rent to business customers. The system house group describes this as a "milestone." Read more
Schloß Holte-Stukenbrock During the 2024 training tour of the East Westphalia Chamber of Industry and Commerce in Bielefeld (IHK), IHK President Jörn Wahl-Schwentker visited SYNAXON AG in Schloß Holte-Stukenbrock. Read more
Schloß Holte-Stukenbrock. By resolution of June 5, the SYNAXON Supervisory Board appointed Miguel Rodriguez to the Management Board of SYNAXON AG, effective January 1, 2025. Member of the Management Board, Mark Schröder, will become CEO and successor to Frank Roebers, who is moving into self-employment, effective January 1, 2025. Read more
The SYNAXON group is restructuring its board of directors: Mark Schröder will succeed Frank Roebers and become chairman of the board. Read more
Miguel Rodriguez will be appointed to the SYNAXON Executive Board effective January 1, 2025. He is already a member of the executive management team and responsible for the trading business. He has been with SYNAXON for over 20 years. Read more
Miguel Rodriguez will be appointed to the board of the IT group SYNAXON starting in 2025. Following the spectacular resignation of Frank Roebers (CRN reported), he will succeed Mark Schröder, who will become head of the system house cooperation and also assume new responsibilities on the board. Read more
Around four years ago, SYNAXON and Markus Rex founded the group's Managed Services division. Its purpose is to give MSPs the opportunity to purchase services and focus on consulting-intensive topics. Has this been successful? Read more
Schloß Holte-Stukenbrock Artificial Intelligence in Management was the topic of the "einsnulleins" event at SYNAXON AG on Falkenstraße in Schloß Holte-Stukenbrock. Frank Roebers, CEO of SYNAXON AG and Managing Director of einsnulleins, highlighted the importance of artificial intelligence (AI) for successful management. Read more
A bombshell in Schloss Holte-Stuckenbrock: At the headquarters of SYNAXON AG, Frank Roebers announced his retirement today – after 32 years with the group. His future plans are exciting. Read more
Schloß Holte-Stukenbrock Frank Roebers, CEO of SYNAXON AG for 25 years and with the company for 32 years, is starting his own business at the end of the year. "I had a tremendous amount of freedom as an employed board member, but now I want to become my own boss," says Roebers (56), who will become a einsnulleins franchise partner (SYNAXON's network partner) at the Detmold and Dortmund locations. Read more
He not only predicted the IT service boom, but Frank Roebers, with SYNAXON system houses within the group, also provided the blueprint for managed services – right down to complete operational concepts. Now the CEO is stepping down and embarking on what he described many years ago as a "once-in-a-century opportunity.". Read more
Frank Roebers is stepping down from his position as CEO of the IT group SYNAXON. Read more
Frank Roebers was the CEO of SYNAXON for more than three decades, but now he's leaving the group at the end of the year. He says he's drawn back to self-employment: He's founding his own company as a Einsnulleins franchise partner. Read more
After more than 32 years, Frank Roebers plans to leave SYNAXON at the end of the year. It's "time for something new," the SYNAXON CEO says, announcing the founding of a new company. Read more
Over 500 partners made their way to Kassel again this year. The participants demonstrated how important the network and the exchange of IT service providers are, especially in economically challenging times. Read more
Around 500 system house guests, more than ever before, engaged in intensive discussions in Kassel, gathered experiences, and took home many ideas for their businesses. How 2023 went for SYNAXON, where the MSP model works and where it doesn't, what needs to be done for a 4-day week in a system house, and why the cold Westphalians are suddenly radiating warmth with the help of AI. 5 insights from CRN. Read more
On March 19 and 20, 2024, significantly more than 500 participants traveled to Kassel for SYNAXON’s largest annual event, “Impulse for System Houses.” Read more
The average hourly rate for standard IT services nationwide has exceeded €100 for the first time. This represents an increase of 3.7 percent compared to the previous year. However, SYNAXON's annual survey reveals significant regional differences. Read more
According to a survey by SYNAXON, the German systems integration sector is divided on AI: roughly half expect no impact or even negative effects from AI. For Arnulf Koch, it's a clear case: "Sit down and learn immediately.". Read more
According to SYNAXON's new 2024 IT Service Price Index, system houses have raised prices by a total of 14 percent in recent years. Price increases in 2023 were moderate. However, four out of ten providers plan to raise their prices again by more than 10 percent in 2024. Read more
Schloß Holte-Stukenbrock: It wasn't just a gut feeling: many employees hired by Frank Roebers (56) during the coronavirus pandemic have not remained loyal to the IT service provider SYNAXON. He is drawing conclusions from this. The "newcomers" will be given longer on-site training to build a bond with the company. Read more
SYNAXON CEO Frank Roebers has prepared the participants of the iTeam Managing Directors' Conference 2023 for more difficult times ahead. Nevertheless, SYNAXON is staying the course, expanding the system house cooperation's partner management and seeking a second managing director. Read more
SYNAXON CEO Frank Roebers holds one or two meetings a week about the future of his IT company. He doesn't want to abandon the members of his cooperative group, because small system houses often slip through the cracks when it comes to investors. A collaboration with the M&A consultancy Ascon is intended to help. However, there's one thing Roebers doesn't want. Read more
Several German MSPs were nominated for channel awards, but SYNAXON took the cake at the N-able partner conference. The reason is obvious. Read more
At the end of March 2023, the 8th Impulse event of SYNAXON AG took place in Kassel. Read more
Record numbers of participants and topics: Never before has an industry meeting organized by the SYNAXON cooperation been as well attended and packed as Impulse 2023 in Kassel. It was already clear in advance: A return to normality after the coronavirus pandemic is out of the question. Read more
The need for collaboration is growing in the channel, and SYNAXON is benefiting from this. The group's membership has grown by a third in the past six years. During the same period, purchasing volume has doubled to one billion euros. Read more
Two years late, SYNAXON celebrated the 30th anniversary of the group at "Impulse for System Houses 2023." 650 partners came to Kassel for the anniversary event. A record attendance! An indication that networking is more important than ever for ICT service providers. Read more
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Rising electricity and energy costs, inflation, and high demand make a look at IT service providers' service prices particularly exciting this year. Not surprisingly, they're rising. However, the SYNAXON service price index still has a few surprises in store. Read more
The managed services and cloud wave presents both an opportunity and a risk. The latter is devastating for IT providers who cannot keep up with the standardization of IT services and give up. Their situation is becoming more acute, reports SYNAXON CEO Frank Roebers. Read more
This is how an IT service provider from East Westphalia is changing the world of work – almost everyone in home office – trust-based work and “troop visits” – double-digit annual growth Read more
Corporate IT infrastructures are becoming increasingly complex. SYNAXON provides its partners with an app that allows them to quickly and easily conduct infrastructure analyses and generate reports for customers. The group aims to set a standard with this approach. Read more
SYNAXON aims for a substantial 20 percent growth – adjusted for inflation. SYNAXON managers Frank Roebers and Jan Schwarzenberger explain the reasons for this confidence in an interview. Read more
Managing Director Miguel Rodriquez explains how SYNAXON balances massive price and availability fluctuations in the project and trading sectors. Read more
After two and a half years, the managing directors of the system houses associated in the iTeam system house cooperation met again on site with their full team strength. Read more
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As channel services organization SYNAXON adds a new rental offering to its managed services potfolio in the UK, Technology Reseller finds out more about this rapidly expanding business unit from Markus Rex, Head of SYNAXON Managed Services, and Mike Barron, Managing Director of SYNAXON UK Read more
Mental strength is key now! Frank Roebers, CEO of SYNAXON, is convinced that partners will manage the current crisis with the right attitude. The group is setting a good example and continuing to pursue strategic projects without compromise. Read more
Around 200 trainees from SYNAXON headquarters and affiliated system houses will gather this year for the "Trainee Boot Camp." With this now traditional event, the IT cooperation aims to provide impetus for professional training and networking. Read more
"Mount Wozny" towers above the campers. A company is holding its corporate event on the grounds. "Neue Westfälische, August 29, 2022. Authors/Photographers: Sigurd Gringel, Sarah Jonek, Kristoffer Fillies. Texts and photos from the Neue Westfälische are protected by copyright. Further use only with written permission from the editorial staff."„ Read more
Staying awake from 9 a.m. to 5 p.m.? Virtually impossible. And besides, exciting topics for system integrators can really only be discussed in person. Networking via Teams and similar platforms simply doesn't work. Five key takeaways from ICT CHANNEL on SYNAXON Impulse 2022. Read more
Over 200 participants from partner companies took part in “Impulse 2022” – the SYNAXON event for system houses. Read more
Digitalization is ensuring full order books for SYNAXON partners – and strong demand for the cooperative's services, as Frank Roebers and Mark Schröder confirm. While the spirit of optimism is great, there's no sign of relief in one area. Read more
Money in exchange for technician time is still the dominant billing model for system integrators. They want to – or rather, have to – adjust their prices to rising costs, as a non-representative flash survey of around 300 system integrators revealed. Read more
“Girls' Day” at IT service provider SYNAXON AG in Schloß Holte-Stukenbrock Read more
Small IT service providers now charge an average of €90 per hour for a technician. And prices are expected to rise significantly again in 2022. Read more
System houses are the interface between customers and manufacturers. How do they implement sustainability concepts? What hurdles exist? And where does the potential lie? Because sustainability and profit don't have to be mutually exclusive. Smart ideas exist. Read more
20 students from the Schloß Holte-Stukenbrock high school visit the IT service provider SYNAXON as part of the pilot project “Pact for Informatics” Read more
Too expensive or too little margin? Pricing services is often a balancing act. A good starting point is to look at what others are charging. The SYNAXON Academy's IT service price index provides a detailed overview. Read more

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