SYNAXON

Why Managed Services?

Tailor-made IT solutions for you and your customers

In times of skilled labor shortages and increasing complexity in the IT solutions world, there's no getting around managed services. Through automation and standardization, you can offer your customers comprehensive, proactive, and customized solutions. At the same time, you secure recurring revenue and significantly increase the value of your company.

Start now
Managed Services_Why Managed Services

Why you should offer managed services

  • Overcome the skills shortage and increasing IT demands through automation and standardization
  • Secure predictable, recurring income and
    remain future-proof and competitive
  • Increase your productivity and optimize
    the scalability of your offer
  • Strengthen your customer loyalty by reducing
    emergency operations

Benefits of Managed Services for your customers

  • Concentrate on core business without dependence on “sneaker admins”
  • Increased quality in customer IT through proactive work by the IT service provider and the associated avoidance of downtimes
  • Transfer of responsibility for certain IT areas or complete outsourcing of IT
  • Financial planning security through fixed prices

That's why you need Managed Services

You are currently seeing a placeholder content of Vimeo. To access the actual content, click on the button below. Please note that data will be passed on to third-party providers.

More information
Unlock content Accept required service and unblock content

Six factors for successful managed services

library_add

volume

Can you generate high volumes to leverage economies of scale? Do your managed services meet diverse customer requirements? We offer products that virtually every customer needs—e.g., email archiving, endpoint security, and backup.

task_alt

standardization

Have you decided on a specific solution for your product? Are your employees trained accordingly? We'll help you define suitable solutions and provide you with free contract templates, service descriptions, and sales recommendations.

loop

automation

Can you automate as many tasks and regularly recurring processes as possible across all your solutions? We prepare recurring tasks for you or, if necessary, take them over completely. This gives you and your employees more time to focus on your customers and other tasks.

monitoring

Efficiency

How are you and your technical team set up? How many activities or customers can be processed in parallel? Our products feature a central dashboard that allows you to keep track of all your customers, manage daily work, troubleshoot across all customers, and define rules.

north_east

Scalability

Can your managed services grow disproportionately, or do you need to build up scarce technical capacity in line with your growth? Don't let that limit you: With our support team in the background, your managed services can grow for a long time – and with your existing team.

campaign

Marketing and Sales

Marketing managed services is time-consuming. With our marketing partnerships PC-SPEZIALIST and IT-SERVICE.NETWORK, we help you differentiate yourself from competitors and gain visibility for your (new) customers – both online and offline.

Get the most out of managed services!

normal_u0

MANAGED SERVICES PORTFOLIO

Choose what suits you!

From managed services to hardware rental, we offer everything for the future of the modern systems integrator. We help anyone who wants to build and develop their MSP business.

Show me more
normal_u407

YOUR PATH TO BECOMING A MANAGED SERVICES PROVIDER

You want more?

Whether you're a beginner or a professional, we're here to help with a comprehensive package of products, services, training opportunities, and support. Learn how you can build or even elevate your MSP business with SYNAXON.

Show me more

What our partners say

Bodo von der Weiden

»We made a conscious decision to source almost all of our managed services products from SYNAXON. The advantages are clear: If every product came from a different company, I would always have different contacts, different processes, different contracts, etc. This is not the case with SYNAXON.«

Bodo von der Weiden
Managing Director
AE Computer & Telecommunications GmbH

normal_u365

»What gives me and my managed services business an additional boost is the comprehensive marketing and sales support from SYNAXON.«

Christian Wenzl
Managing Partner
VARNObit GbR

normal_u352

»Our SYNAXON contacts always have a solution ready and will take care of it. In principle, we didn't choose one product over another, but rather the people.«

Christopher Pirch
Technicians and internal sales
ComService GmbH

Frank Neumann

»I spent hours at my computer on Sundays updating corporate clients' servers. The managed services concept was my last hope before burnout.«

Frank Neumann
owner
IT Consulting Neumann

Michael Kinze

"Recurring revenue and predictable cash flows – it was clear to me that managed services were the only way to transform my business."

Michael Kinze
owner
COMTWENTYONE

Our managed services products

Managed Backup

Protect your customers' data with our fully managed solution in highly secure data centers in Germany.

Learn more

Managed cloud-to-cloud backup

Protect your customers from data loss in the cloud and offer a frequently required component of cyber insurance.

Learn more

Device-as-a-Service

New hardware is always needed. Offer it as a rental device without any capital commitment or risk of customer default – our partner topi takes care of the financial processing.

Learn more

Managed Email
Archiving

Ensure efficient management and legally compliant archiving of emails for your customers.

Learn more

Managed Endpoint
Security

Offer your customers preventive protection and comprehensive support for the security of their data with predefined and automated processes.

Learn more

Managed Firewall

Protect your customers' IT infrastructure from threats by letting us handle all hardware lifecycle work. No in-depth product knowledge is required.

Learn more

Managed RMM

Save yourself the hassle of complex configurations when preventively monitoring your customer IT thanks to comprehensive script integration and preconfigured dashboards – ready to use!

Learn more

Managed Security Audit

Help your customers understand their IT security posture. With our solution, you can conduct security assessments and explain to your customers why they need to take action.

Learn more

Managed VDI

Enable your customers to complete their work securely on a central server. This provides a flexible work model without high costs and investments.

Learn more

arrow_upward