Created together and put into practice every day
It doesn’t matter to us whether you’re at the table as a partner, employee, manufacturer or supplier – we treat everyone with the same openness and respect. Our expectations are clearly defined in the SYNAXON mission statement: a reflection of how we see the world, who we are, what we believe in and what sets us apart from other companies. Think it’s just another set of corporate clichés? Think again. Our mission statement has been a living, evolving document since 1994 – created by SYNAXON employees, shaped by their input, and continuously developed together. Everyone is invited to contribute and help shape what we stand for.
Excerpts from our SYNAXON mission statement
… and why we exist
We don't just sell IT services. We create more than just profit for our partners and their customers. With our services, we enable as many people as possible to pursue creative, fulfilling and meaningful work from which they can make a good living. We want to actively promote the democratisation of the economy. Digitalisation is making more and more technologies available to small companies that were previously only available to large corporations. This massively increases the competitiveness of small businesses.
… and why we build a network
Sure, you can tackle the IT market on your own – but why would you? Our partners choose how closely they want to collaborate. But one thing is clear: when we purchase together, we secure better terms. When we co-invest in marketing, we unlock high-performing online campaigns. When we share knowledge across the network, everyone gains. And when we connect personally, we create an environment where new ideas, solutions, projects, business models and revenue opportunities can emerge – at any time.
… and why we believe in radical self-organisation
Just going with the flow? That’s not how we do things at SYNAXON. We actively encourage you to take ownership – and to lead us forward. Don’t like a rule, a process or a job description? Change it. Since 2006, our managers haven’t once had to use their veto rights. You have a say in who joins the team and who moves into leadership. You decide how you work, how you organise yourself, and what your path to success looks like. And when it comes to strategic decisions, your voice helps shape the future of SYNAXON.
… and what we take responsibility for
Good IT is vital for every company's survival. You recognize it by the fact that you don't notice it. It simply works. However, that's easier said than done. Technology is complex and sometimes quite difficult to scale. We face this challenge every day with full commitment. We ensure that the quality of IT support rises to a level that seems unattainable today. Above all, this means: reliable, transparent, and responsible.
…and why we’re aiming to 10x our business
Together with our SYNAXON partners, we will increase our market share among small and medium-sized enterprises (SMEs) to 50%. One question is of paramount importance to us: How can we make their IT lives simpler, more secure, and more economical? Every decision we make must be guided by this question, and be open to evaluation and scrutiny. Because the more we live by this principle, the more successful we will all become: our corporate clients, our partners, our business partners, and therefore, we at SYNAXON.