Legal information
SYNAXON UK Ltd. is a limited company registered in England and Wales (Company No. 06626433).
Trading address:
84 Salop Street
Wolverhampton
WV3 0SR
Registered address:
Sterling House
Mandarin Court
Centre Park
Warrington
WA1 1GG
Data Protection Declaration
We appreciate your visit to our website and your interest in SYNAXON UK Ltd. The protection of your personal information is important to us. This data protection declaration informs you about what personal data and other information we collect and store during your visit to our website, and for what purpose we use it, as well as your rights with regard to the use of your personal data.
If you have any further questions regarding the handling of this data, please contact our Data Protection Officer.
Data protection officer
If you have any questions about the processing of your personal data, please do not hesitate to contact our data protection officer, who is also available in the case of applications, requests for information, or complaints. You can contact our data protection officer as follows:
via mail:
SYNAXON UK Ltd.
Data Protection Officer
84 Salop Street
Wolverhampton
WV3 0SR
via e-mail:
dataprotection@synaxon.co.uk
Responsible for data processing
Person responsible within the meaning of the General Data Protection Regulation (EU GDPR) and the UK General Data Protection Regulation (as defined in section 3(10) (as supplemented by section 205(4)) of the Data Protection Act 2018) (UK GDPR), (together the GDPR) is Synaxon UK Ltd., 84 Salop Street, Wolverhampton WV3 0SR
Collection of general data and information
When you call up our website, your browser automatically transmits general data and information to our web server out of technical necessity. This general data and information is stored in the server’s log files. The following data is recorded:
- the IP address of your computer
- the website from which you visit us
- the web browser you are using (type and version)
- the operating system you are using
- the screen resolution you use
- date and time of your website use
- the pages / functions you visited during our online offer
- amount of data sent
- amount of data transferred
We use this log data without assigning it to you personally or otherwise profiling it for statistical evaluations for the purpose of the operation, security and optimization of our online offering, but also for the anonymous recording of the number of visitors to our online offering as well as the extent and type of use of our online offering and our services.
The processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR due to our legitimate interest in improving the stability and functionality of our online offer. The data is not passed on or used in any other way. However, we reserve the right to check the server log files retrospectively if there are concrete indications of illegal use.
Personal data
You can use our online offer without disclosing your identity and without providing personal data. If there is an option to provide personal data (e.g. name, e-mail address, telephone number) within our online offer, you provide this data expressly on a voluntary basis, e.g. as part of registration or via the contact form. We only collect data about your location if you have allowed the collection of location data in your device settings. The data you provide voluntarily will only be stored and used by us for the purpose for which you provided us with the data.
Duration of storage of personal data
The duration of the storage of personal data is determined by the respective legal retention period. After the deadline, the corresponding data is routinely deleted, if it is no longer required for contract fulfilment or contract initiation and / or we have no legitimate interest in the re-storage.
If data is to be deleted due to the exercise of intervention rights (for example in the case of the assertion of a cancellation claim or the revocation of a consent), the corresponding data will be deleted immediately.
Encryption
Your personal data is encrypted and transmitted over the internet to our servers. We use SSL encryption (Secure Socket Layer) for data transmission.
Transfer of personal data to third parties
We only use your personal data for the purpose for which you have given us your data.
Insofar as external service providers are used by us as part of the provision of services, their access to the data is also solely for the purpose of providing services. Through technical and organisational measures, we ensure compliance with data protection regulations and also commit our external service providers to this.
In addition, we will not share your information with third parties without your express consent. A transfer of your personal data takes place only, if you have consented to the data transfer, or if we are entitled or obliged by law, or by a decision of the authorities or court. In particular, this may be dissemination for law enforcement, security, or intellectual property rights enforcement purposes.
Use of cookies
On different pages we use so-called cookies. Cookies are used to make our offer more user-friendly and effective. Cookies are small text files that are stored on your device via your browser. Cookies contain no personal data and can therefore not be directly assigned to a user. Cookies only require minimal storage space and do not affect your device.
Most browsers are set to automatically accept cookies. Please note that certain cookies are already set as soon as you enter our online offer.
You can deactivate the storage of cookies by means of an appropriate browser setting or set your browser so that you are informed about the setting of cookies and decide individually on their acceptance. Furthermore, previous set cookies can be deleted at any time via the Internet browser or other software programs.
Each browser differs in the way it manages the cookie settings. This is described in the help menu of each browser. It will explain how to change your cookie settings.
Setting your browser to refuse cookies may affect the functionality of our online offering, so you may not be able to fully utilize all features or display some pages incorrectly.
If personal data is processed by individual cookies implemented by us, the processing is carried out in accordance with Art. 6 para. 1 lit. b GDPR for the performance of a contract, in accordance with Art. 6 para. 1 lit. a GDPR in the case of consent given or in accordance with Art. 6 para. 1 lit. f GDPR to protect our legitimate interests in the best possible functionality of the website as well as a customer-friendly and effective design of the site visit.
Google Analytics
We use Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.
This website uses Google Analytics exclusively with the extension “_anonymizeIp()”, which ensures an anonymization of the IP address by shortening and excludes a direct personal reference.
Through the extension, your IP address is shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. This data is automatically deleted after 26 months.
On our behalf, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google.
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.
As an alternative to the browser plugin or within browsers on mobile devices, please click on the following link to set an opt-out cookie that will prevent the collection by Google Analytics within this website in the future (this opt-out cookie only works in this browser and only for this domain, if you delete your cookies in this browser, you must click this link again):
Click here to be excluded from Google Analytics measurement.
For more information on how Google Analytics handles user data, please see Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de
Security
We have taken extensive technical and operational safety precautions to protect your data from accidental or intentional manipulation, loss, destruction, and access by unauthorized persons. Our security measures are regularly reviewed and adapted to technological progress.
Rights of the data subject
The applicable data protection law grants you various rights regarding the processing of your personal data.
As data subject, you have:
- the right of access under Article 15 GDPR,
- the right to rectification under Article 16 of the GDPR,
- the right to erasure (‘right to be forgotten’) under Article 17 GDPR,
- the right to restriction of processing under Article 18 GDPR,
- notification obligation regarding rectification or erasure of personal data or restriction of processing under Article 19 GDPR,
- the right to object under Article 21 GDPR (see below) as well as
- the right to data portability according to Article 20 GDPR.
Right to object (Article 21 GDPR)
If we process your personal data as part of a balance of interests based on our overriding interest, you have the right at any time, for reasons that arise from your particular situation, to file an objection against this processing with effect for the future.
If you exercise your right of objection, we will cease processing the data concerned, unless we can demonstrate compelling legitimate reasons for the processing that outweigh your interests, rights and freedoms, or the processing serves the assertion, exercise, or defence of legal claims.
If personal data is processed by us in order to operate direct mail, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising. If you exercise your right of objection, we will stop the processing of the relevant data for advertising purposes.
Right to withdraw consent
You have the right to withdraw your consent to the processing of personal data at any time with future effect.
In the case of withdrawal, we will delete the data concerned immediately, as far as further processing cannot be based on a legal basis for contentless processing. The revocation of consent does not affect the legality of the processing carried out on the basis of the consent until the revocation.
If you would like to assert the above rights, then your contact in all these cases is our data protection officer, whose contact details you will find above.
Links to websites of other providers
Our online offers may contain links to online offers from other providers, to which this privacy policy does not extend. If you follow these links, you will leave the online offer of Synaxon UK Ltd.
We have no control over these providers’ compliance with applicable privacy policies. We therefore recommend that you also inform yourself about the respective privacy statements of online offers from other providers.
Changes to this data protection declaration
As we develop our online offerings and implement new technologies to improve our service to you, changes to this privacy policy may be required. Therefore, we recommend that you read this privacy policy from time to time.
Version of this privacy policy: September 2023
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