Managed RMM

More comprehensive than any other RMM tool

Your customers expect you to keep your IT environment running at all times. However, emergency on-site deployments for every minor issue aren't cost-effective. We offer Remote Monitoring & Management (RMM) for the preventative monitoring of your customers' IT: ready to use and without complex technical configurations or prior knowledge.

In cooperation with N-able, we provide you with a fully managed solution:

  • Clear dashboard for technicians and business people
  • Individual scripts and automated tasks
  • Patch management on workstations and pre-selection of important updates
  • Customized and understandable monthly reports
  • Servers, workstations and network devices can be monitored
Enquire nowThis product is available in Germany and Austria.
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The challenge

Avoid IT emergencies

Your customers rely on a seamless IT environment, but constant on-site intervention for every minor issue is neither efficient nor cost-effective. Not only does it hinder your customers' work, but it also distracts you from providing personalized support and daily tasks. Therefore, focus on proactive monitoring of your customers' systems and nip unnecessary IT emergency calls in the bud.

The solution

SYNAXON Managed RMM

No conventional RMM tool can do all the work for you. Our solution and additional services help you significantly reduce the effort required to monitor customer devices. From patch management on workstations to selecting critical updates and a customized monthly report that communicates your performance to your customers – we help you proactively prevent IT emergencies and keep you free to focus.

SYNAXON Managed RMM at a glance

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Managed RMM – Benefits for you

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Easy handling, simple management

Our web-based and fully preconfigured dashboards allow for easy operation and integration into your processes. No in-depth product knowledge is required.

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Automated processes save money

We offer you predefined and automated processes from installation to billing. We also centrally review updates and provide recommendations for approval.

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Comprehensive script integration

Our team manages an extensive collection of selected scripts that save you time and effort in your everyday life.

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Comprehensive support

Our team will help you with any questions. Any necessary dashboard adjustments are already included in the monthly fee.

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Get started immediately and flexibly

You don't need a minimum turnover or purchase quantity, and you can cancel monthly. Our collection of sample contracts and service descriptions makes it easy to get started.

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Easy to combine with other products

SYNAXON Managed RMM can be easily integrated with other SYNAXON Managed Services products.

Features

Features

  • Ready to use immediately. No complex configuration required.
  • In addition to our script library, we also find automated solutions for your customers' special requirements
  • Relevant sales opportunities (e.g. obsolete hardware) at a glance in the Sales Opportunity Report
  • Free and integrated remote maintenance software

 

Want to learn more about Managed RMM?

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Or have you considered switching your RMM to SYNAXON?

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Not convinced yet? You can find an overview of the advantages of SYNAXON Managed RMM vs. RMM solutions directly from the manufacturer here:

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SYNAXON Managed Antivirus

Effectively protect your customers' devices from virus attacks. With our managed antivirus solution, we provide you with a reliable solution that integrates seamlessly with our comprehensive managed RMM. Leave nothing to chance and strengthen your customers' security in no time.

  • Automatic provision of antivirus software including updates and maintenance
  • Performing scans and cleanups
  • Analysis of results
  • Monitoring antivirus status and virus definition updates
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