Focus group: Tools and processes in system houses

The challenges facing IT service providers are significant. New technologies, such as AI and complex software solutions, are a major part of their daily challenges. Therefore, continuous development is crucial to establishing efficient solutions and resource-saving processes within their own companies.

The focus group will focus on the following topics:

• Optimization and digitization of processes
• Tools and digital aids in practical use
• Presentation of open-source solutions
• Best practices and business models of system houses

In this focus group “Tools and processes in the system house”The participants meet once a month in an online meeting. Each meeting features a presentation of a best-practice solution or process from a company. This is followed by an exchange among the participants. In addition, an in-person meeting for all participants takes place once a year.

Many good reasons for your participation:

• Exciting lectures and documents on corporate development 
• Exchange with experts and colleagues 
• Stay up to date – new ideas for business development every month 
• Every month the recording of the current lecture
• Optionally, participants meet in person once a year.

Dates and topics

01.10.2026
Automated processes in IT service
Frank Neumann, EDVNeumann GmbH

26.11.2026
AI in 2026 and outlook for 2027
Christian Markus, pirenjo.IT GmbH

10.12.2026
Automated Processes in IT Service Part 2 
Frank Neumann, EDVNeumann GmbH

Here you will find the topics and dates that have already taken place.

Moderation:
Friedrich Pollert

Platform:
Google Meet

Documents:
Each participant will receive a recording of the respective live meeting with presentation and other documents.

Price and duration:
The monthly cost for this online seminar series is only €49.00 for up to 5 participants. Participation in the annual in-person event, valued at €299, is included in the price.
Billing is done monthly. Participation begins with the month of booking, runs for an indefinite period and can be canceled at any time 30 days before the end of the next month.

The copyright © of all online and in-person meetings, including all recordings and materials, is held by the SYNAXON Academy. Use of all services is permitted only by registered participants. Transferring the services to third parties is not permitted.