What awaits you
The SYNAXON Managed Services Summit is entering its second round!
Calculations, specifications & open exchange
Following the successful launch of this new format, this event once again offers participants an excellent opportunity to learn about the latest trends in Managed Services, to learn directly from practical examples and to make valuable contacts.
Latest trends and developments in the field of managed services
- The event offers a comprehensive overview of current trends and developments in the field of managed services.
- Increased use of cloud technologies and modern pricing models for managed services
- Growing importance of topics such as IT security, compliance and data protection in the managed services environment
- Opportunities and applications of AI in the managed services environment
Practical examples and exchange of experiences
- The event offers participants the opportunity to learn from practical examples and experience reports.
- Discussion rounds for the exchange of experiences
- Insights into the challenges and solutions involved in introducing new managed services
- Technical Deep Dives
Networking and making contacts
- The event offers an ideal environment to make new contacts and exchange ideas with experts from the managed services sector.
- Networking breaks and informal discussion rounds
- Opportunity to get to know managed services providers and potential cooperation partners
- Exchange of experiences and best practices with like-minded individuals
Solution providers:
During the times without lectures and beyond, solution providers present themselves in the exhibitor area.
Tip: Travel once and attend several events!
We offer all participants the opportunity to extend their stay in Frankfurt and combine their visit with other interesting topics:
Managed Service Practical Workshop – Preparation, Implementation and Costing (In-person Seminar)
June 11, 2026 in Frankfurt am Main | Hotel information to follow
>>Here<< Click for more information and registration
All details at a glance
today Start:
June 9, 2026, 11:30
timer End:
June 10, 2026, 5:00 PM
place Location:
Hotel Scandic Frankfurt Museumsufer, Frankfurt am Main
mic Speakers:
Teaching team
category Category:
Managed Services
payments Net price:
€299
hearing Language:
German
Agenda for viewing
Overview of all lecturers and presentations. (Subject to change)
What awaits you? Check out our after-movie from 2025!
Lecture topics and speakers
Keynote: No "race to the bottom" – Optimally calculate costs and contracts
Benjamin Tasche from betaITS GmbH
Keynote: AI or die
Ralph Friederichs of CYBERDYNE IT GmbH
Keynote: NIS2 as a sales lever for Managed Security Services
Daniel Langenbach of ITs-plus GmbH & Co. KG
Keynote: From Average to Excellence: The 10 Laws of MSP Success
Oliver Wien from netactive GmbH
Standardization vs. Chaos
Frank Neumann from EDVNeumann GmbH
All the necessary tools were available – yet still hacked. Why security is prioritized incorrectly.
Jürgen Ebner from ICTE - Managed IT Services
AI: Creative error machine meets data privacy reality
Sven Launspach from KAEMI GmbH
Offers are love letters – understand your customer and they will love you.
Magnus Richter of moonsystems GmbH
AI streamlines the billing process – Live: Automatically capture managed service licenses
Stefan Schwarz from PC-Mentor GmbH
If only, if only, NIS2 chain
Christian Goebel of Q-Data Service GmbH and Oliver Gehrmann of Public Cloud Group Holding GmbH
The truth hurts: This is how far MSPs will really be in 2026.
Martin Feilke from SYNAXON
Workshop: Managed Services as a profitable business model in challenging times – business figures, data and facts
Friedrich Pollert of SYNAXON
Your MSP business is growing. Your resources aren't. What to do?
Sven Rous and Markus Speeth from SYNAXON
Finally, understandable analyses for your customers – with SYNAXON Managed ISA Plus!
Marvin Wagner from SYNAXON
Deep Dive: EGIS Marketplace & Marketplace Dashboard
Felix Sünkeler from SYNAXON
Panel discussions and panelists
What happens if the customer says NO?
When the customer says no, that's when the true effectiveness of sales is revealed. In this session, we'll discuss how to handle objections professionally, correctly interpret rejection, and strategically guide conversations forward. We'll focus on practical sales approaches, not standard phrases. Open, direct, and closely aligned with the real challenges of customer interactions.
Moderation: Martin Feilke from SYNAXON
Frank Neumann from EDVNeumann GmbH
Daniel Stephan from ESET Germany GmbH
Frank Judas from FPJ Media & IT
Nils Kathagen from IT-Systemhaus Ruhrgebiet GmbH
Magnus Richter of moonsystems GmbH
No "race to the bottom" – optimally calculate costs and contracts
Managed services shouldn't become a never-ending price war. This discussion will show you how to realistically calculate costs, structure contracts effectively, and avoid getting caught in a ruinous price competition. We'll talk about economically viable models, clear service definitions, and stable margins.
Benjamin Tasche from betaITS GmbH
Daniel Langenbach of ITs-plus GmbH & Co. KG
Michael Tosch from MIRAL Soft eK.
SonicWall GmbH
Markus Rex from SYNAXON
Sponsor presentations
Time to rethink: When sovereignty reaches its limits, cyber trust takes you further.
Nils Zikas from G DATA CyberDefense AG
Device as a Service with topi - Renting and selling Lenovo hardware and services
Andro Jendrike from SYNAXON and Paulina Nolden from topi GmbH
mIT Office: the German Office alternative from the cloud ecosystem for IT service providers and MSPs
Martin Flechsig of Mitteldeutsche IT GmbH
Simply secure. Successfully scale: Cybersecurity for MSPs
Markus Kretlow and Daisuke Watanabe from Open Text Software GmbH
Omada as a Service: How Synaxon partners build recurring business with Managed Networking
Peter Bartsch from TP-Link Germany GmbH
Sovereign cloud services from East Westphalia
Soner Selvi von Wortmann AG
Venue
The SYNAXON Managed Services Summit, as well as the evening event, will take place in the premises of the Hotels Frankfurt Scandic Museumsufer instead of.
June 9, 2026, midday to approximately 5:30 p.m. – Day 1 of the conference
June 9, 2026 from 7:00 PM – Evening event
June 10, 2026, from 9:00 AM to 5:00 PM – Day 2 of the conference
Our hotel recommendation
We recommend that you book your hotel room for the event as soon as possible.
Our reserved allocation is already sold out. However, you can still book rooms at the regular rates via www.booking.com.
Or you can contact the event hotel directly:
Phone: +49 69 9074 59 0
E-mail: reservation.museumsufer@scandichotels.com
Directions and parking
To make your journey easier, we've compiled all the important information about getting there and parking in the following PDF. It includes not only information on prices and the number of EV charging stations, but also a link to Google Maps, which you can use to plan your individual route!
Evening event
With evening get-togethers in a relaxed atmosphere:
If you'd like to network even better with like-minded people from other IT companies, join us for the evening event in a relaxed atmosphere. Enjoy good drinks and delicious food while meeting up with old friends and making new contacts!
Platinum Plus Sponsors
close
ESET Germany GmbH
As a European manufacturer with over 30 years of experience, ESET offers a broad portfolio of security solutions for organizations of all sizes. We protect all endpoints and servers across operating systems with award-winning, multi-layered technology and keep your infrastructure free from zero-day threats using cloud sandboxing.
The ESET MSP Program: Flexible, fair, and automated success. In the managed service business, efficiency, scalability, and a reliable technology partner are crucial. ESET is a European company headquartered and developed in the EU. ESET's MSP Program combines flexible licensing, a centralized and multi-tenant management console, and a broad security portfolio for varying levels of protection. This allows managed service providers to benefit from maximum transparency, robust automation, and a security approach that is consistently "Made in EU." As a multi-award-winning European security provider with local support, ESET is the ideal foundation for sustainable MSP growth.
close
N-able
Infinigate Deutschland GmbH – Value Add Distributor for Cybersecurity & Managed Services
Infinigate Deutschland GmbH is a leading value-added distributor of cybersecurity, cloud, and network security solutions. We support IT system houses and managed service providers with a broad portfolio of solutions, technical expertise, and comprehensive enablement and service offerings. Our focus is on helping partners successfully build, operate, and scale modern IT and security services.
close
Sonicwall GmbH
SonicWall GmBH - We protect the protectors.
Modular and flexible IT security platform specifically for MSPs
With its new platform strategy, SonicWall provides the answer to the current challenges faced by Managed Service Providers (MSPs). The combination of next-generation firewalls (NSa 2800/3800), the cloud-native SonicPlatform, AI-powered automation (SAMI), and the Managed Protection Security Service (MPSS) offers a powerful security architecture with 24/7 monitoring, centralized management, and automated processes. A key unique selling point is the Cyber Warranty in partnership with Cysurance – a tiered guarantee of up to $1 million, which doubles when using MPSS. This guarantee not only provides customers with peace of mind but also a clear competitive advantage for MSPs.
Platinum Sponsors
close
ESG DATA CyberDefense AG
G DATA CyberDefense AG
G DATA CyberDefense AG is a leading German IT security company. The Bochum-based firm's portfolio ranges from Managed Extended Detection and Response (MXDR) and security awareness training to security services.
close
Lenovo GmbH
Smarter technology for all
With the world's broadest portfolio of technology products, Lenovo is developing the vision of Smarter Technology for All through products, solutions, software and services needed to unlock potential.
close
Central German IT GmbH
The German mIT Cloud: The ecosystem for IT service providers
Deploy and scale any IT infrastructure at the touch of a button from a virtual data center. From individual customer offerings to complete IT infrastructure. mIT Cloud, mIT Office, and AI
close
TP-Link Germany GmbH
OMADA as a Service
System integrators face the challenge of transforming their infrastructure business into a profitable, recurring service model. We show partners how to build a simple, scalable, and cost-effective solution with Omada as a Service Managed Networking. The focus is on centralized management, reduced complexity, new revenue potential, and tangible added value for customers and partners.
close
Open Text Software GmbH
Maximum security – without any complexity
OpenText Cybersecurity combines end-to-end security in one powerful platform. Simplify your strategies, reduce your risks, and drive your growth securely and efficiently – with OpenText Cybersecurity.
close
Wortmann AG
Your reliable IT partner for hardware, cloud & managed services from a single source.
With almost 40 years of IT experience and over €1 billion in revenue, WORTMANN AG offers an EU GDPR-compliant German data center under its own brand TERRA and the TERRA CLOUD – hardware, IaaS, backup, security & MSP solutions from a single source.
Gold Sponsors
close
Anqa IT Security GmbH
Anqa IT Security – 360° Managed IT Security for System Houses
Comprehensive IT protection without any effort on your part: Anqa IT-Security, as an MSSP for IT system houses, takes over UTM firewalls, endpoint protection, incident response and security awareness – 100% managed from Cologne.
Participant voices
Gallery
Summary
expand_less
today Start:
June 9, 2026, 11:30
timer End:
June 10, 2026, 5:00 PM
place Location:
Hotel Scandic Frankfurt Museumsufer, Frankfurt am Main
info Price information:
hearing Language:
German
payments Total price:
0.00 €
Get in touch with us!
Not a SYNAXON partner yet? Then fill out your SYNAXON partner contract online here!
Still questions?
Our sales department is at your disposal
Mon-Fri from 8am-5pm!
Not a SYNAXON partner yet? Then fill out your SYNAXON partner contract online here!