SYNAXON Services Deep Dive: Managed Endpoint Security

Many IT service providers and system integrators want to establish managed services or further develop their existing offerings. In practice, however, they often lack the time to systematically address business models, technology, customer acquisition, and marketing.

The SYNAXON MSP Navigator helps SYNAXON partners to better understand managed services, delve deeper into the technical aspects, and position them more successfully with customers.

This online training concept shows you how to meaningfully integrate managed services into your portfolio, structure recurring services, and attract your existing customers more effectively to managed services.

The first program block is the MSP Compass, running from July to December 2026. In addition, SYNAXON Services offers in-depth technical training on selected topics. The MSP Starter Workshop follows in February 2027. powered by PC-SPECIALIST another building block.

Agenda

MSP Compass: Orientation and practical knowledge

• Fundamentals of Managed Services
• Monitoring & Management as a proactive service
• Managed Security as a recurring security service
• Managed backup, recovery and availability
• Clearly explaining and classifying email archiving
• Convincing existing customers of Managed Services
• Customer engagement and transition to recurring services

SYNAXON Services Deep Dives: Technical In-Dive

• Technical and operational in-depth study of monitoring & management
• Technical and operational in-depth study of Managed Security
• Technical and operational insights into Managed Backup
• Technical and operational in-depth study of email archiving
• Application scenarios, processes and implementation options

Outlook 2027

• MSP Starter Workshop powered by PC-SPECIALIST
• Starting in February 2027
• Dates and booking options to follow

Documents 

Depending on the date, participants receive accompanying documents, for example:

• Presentation materials
• Topic-specific overviews
• Further information on suitable solutions and services

A recording can be provided depending on the date.

Appointments
July 15, 2026 – MSP Compass: MSP Basics | 4 ITP: Felix Köhler, Frank P. Judas
August 19, 2026 – MSP Compass: Monitoring & Management | 4 ITP: Michael Tosch, Felix Köhler, Stan Friesen
August 26, 2026 – SYNAXON Services Deep Dive: Managed RMM
September 16, 2026 – MSP Compass: Managed Security | 4 ITP: Stan Friesen, Felix Köhler
September 23, 2026 – SYNAXON Services Deep Dive: Managed Endpoint Security
October 21, 2026 - MSP Compass: Managed Backup | 4 ITP: Felix Köhler, Stan Friesen
October 28, 2026 – SYNAXON Services Deep Dive: Managed Backup
November 18, 2026 – MSP Compass: Email Archiving | 4 ITP: Michael Tosch, Frank P. Judas
November 25, 2026 – SYNAXON Services Deep Dive: Managed Email Archiving
December 16, 2026 – MSP Compass: Convincing existing customers of managed services | 4 ITP: Frank P. Judas, Michael Tosch

Platform: Google Meet

Lecturer:
4ITP expert team
No theorists. No textbook wisdom. These are real MSP insiders who are out there in the trenches of the field every day. They don't share sterile knowledge, but rather their biggest failures, their greatest breakthroughs, and how they optimized their own managed services to the fullest. 100% real talk from doers for doers.

SYNAXON Services Expert Team
The deep dives are conducted by the technical specialists of SYNAXON Services. They stand behind the services, work with the deployed solutions daily, and have firsthand knowledge of the operational requirements.
In the sessions, they share their technical know-how, demonstrate proven best practices, and provide valuable insights into the successful implementation and operation of managed services.