Basic sales knowledge from acquisition to closing

Greater success in sales begins with the right foundations. In this interactive two-day seminar, you'll learn how to approach customers effectively, build trust, professionally identify needs, and successfully close sales conversations. You'll discover how different personality types make decisions and how to tailor your communication accordingly. Through practical exercises, proven methods, and immediately applicable techniques, you'll gain more confidence, persuasiveness, and closing skills in customer interactions. Ideal for beginners as well as anyone who wants to systematically develop their sales expertise.

Agenda

Day 1

• Intro + Introduction + Code of Honor 
• Sales – Basic Knowledge 
  • brainstorming
  • General explanation of the process
• Types of people
  • 4 Animals & Characteristics
  • Exercise
• Efficient communication in sales
  • rapport
• Acquisition / Customer outreach 
  • Preliminary work
  • Call
  • Objective
  • Exercise
• Needs analysis / qualification 
  • Why is this important?
  • The right questions
  • Social Proof

Day 2

• Day 1 repetition 
• Preparing for the conversation
  • brainstorming
  • Key questions
• Conversation skills 
  • Building trust
  • Delivering added value / benefits
  •  Diploma
• Handling objections / Closing 
  • Insulation technology
  • If-then technique
• Organization in everyday life 
  • Time killer
  • Daily structure
• Feedback / Questions

Dates:
October 5, 2026, from 9:00 AM to 1:00 PM
October 7, 2026, from 9:00 AM to 1:00 PM

Documents:
presentation

Lecturer:
Fabian Rupp represents a modern sales approach that combines professional expertise with personal development. He has worked in sales for over 20 years and, with his NVM method, helps people communicate more confidently, sell more successfully, and achieve sustainable results.