Take your customer analytics to the next level
In reality, structured analyses often fail due to individual notes, a lack of standards, and the enormous time required for subsequent documentation. Without a standardized approach, risks remain undetected and valuable sales opportunities for managed services go untapped. You don't need chaos, but a tool that makes consulting reproducible and liability calculable. This is precisely where SYNAXON Managed ISA Plus comes in.
We offer you a solution with the following advantages:
- Web-based with SSO login
- Easy to understand, so that even untrained staff can enter data.
- Standardized templates ensure that no important components are missing.
- Time savings through simple data collection with checklists and pre-written texts.
- Cost savings because you don't need any additional systems
The challenge
Every technician works differently.
It could be so simple. You go to the end customer, assess the current state of the infrastructure, examine the risks, and derive clear recommendations from that. In reality, however, every technician works differently.
Questions, priorities, and documentation vary, ultimately resulting in a chaotic mess of paperwork. Comparability between end customers is lacking, risks are assessed inconsistently, and subsequent documentation is time-consuming. This makes managed service offerings uncertain and complicates onboarding and team support.
The solution
SYNAXON Managed ISA Plus
We help you consolidate individual lists, scattered notes, and hard-to-compare results into a digital, AI-powered system.* Transform your system. With over 200 expert questions and AI-powered reporting, you can turn complex data into a compelling report at the touch of a button, fully integrated with your customer records. This gives you consistent results that can be compared between end customers and provides a clear foundation for selling your managed services.
*coming soon
Managed ISA Plus – Benefits for you
Features
- Structured recording of the IT landscape based on defined analysis areas
- Consideration of relevant topics such as network, server, backup, security and data protection
- Option for supplementary documentation through notes and photographic material
- Support in evaluating the collected information as part of an IT risk assessment.
- Preparation of a summary management overview to present results
- Generation of a structured analysis report for internal and external use
Do you want to learn more about Managed ISA Plus?