In this newsletter, we'd like to share the latest news about various products with you. We'll go into more detail in the articles below:
→ Go directly to SYNAXON Managed Security Audit
→ Go directly to SYNAXON Device-as-a-Service
Another important topic: Electronic invoicing (e-invoicing) will become mandatory from 2025 – a topic that also affects you. But what exactly does that mean for your company and how can you best prepare for it?
Perhaps you think: „No problem, I already send my invoices as PDFs anyway.“ But beware: From 2025 onwards, a PDF will no longer be considered an e-invoice.
What is an e-invoice?
Unlike paper invoices or PDF files, which do not support automated processing, e-invoices are created in a structured and machine-readable format approved by the European standard EN 16931. They can be directly integrated into accounting systems and processed fully automatically. Suitable formats include XRechnung and ZUGFeRD. Companies also need visualization software to display the data in a readable format. In addition to receiving and processing, invoices must also be archived in an audit-proof manner, for which strict guidelines apply. Our SYNAXON Managed Email Archiving meets these requirements and offers tamper-proof and quickly accessible storage solutions.
Information about Managed Email Archiving
Why is e-invoicing important?
The idea behind electronic invoicing is not just to reduce bureaucracy and create tax fairness.
It also brings you clear advantages:
- fewer errors
- faster payment processing
- Cost savings through the elimination of paper and postage
- Contribution to greater sustainability
Important deadlines
Here are the most important dates you should keep an eye on:
- From January 1, 2025: All companies must be able to receive e-invoices.
- From 2027 onwards: Larger companies (turnover over 800,000 euros) are required to issue invoices electronically.
- From 2028 onwards: This obligation will then also apply to all other businesses.
Here's how you can prepare
The transition requires some technical and organizational adjustments. Therefore, it's advisable to plan early and get an overview of suitable software solutions. It's also a good idea to discuss future collaboration with your business partners. Test runs are recommended to understand the process, verify it, and correct any errors, ensuring everything runs smoothly when the system goes live.
1 Webinar Series – 3 Perspectives
SYNAXON Managed Security Audit is currently our newest product. Therefore, it's especially important to us to do everything we can to demonstrate its added value and support you on your journey to using it. To that end, we conducted a three-part webinar series in cooperation with lywand, focusing primarily on practical examples and questions from the community.
Partner testimonials:
„These webinars directly with the manufacturer are incredibly helpful. (...) And to everyone else: fantastic insights, ideas, and suggestions that I (or I) wouldn't have thought of on my own.„ – Michael Süßel, Webmedia 2.0
„Exchanging ideas on a topic is always important when launching a product. But here we went even further. We were able to discuss directly with the manufacturer how we could best use the product. This allows us to quickly learn new best practices and develop strategies for implementing and selling the product, in this case lywand, directly within our own organization. For me, the webinar series was a real asset, allowing us not only to engage with the product itself but also to gain insights into upcoming new features and how they can benefit us. (…)“ – Michael Tosch, MIRAL Soft eK.
„I find these kinds of meetings really helpful. Here we have the opportunity to openly contribute our ideas and questions. The exchange is extremely valuable and offers us great added value. Furthermore, we now have a much better understanding of how to use the application. (…)“ – Stan Friesen, Stanislaw Friesen, Stan-IT
„The webinar offered short communication channels, good collaboration, quick problem solutions, and also follow-up help with unresolved issues.“ – Jörg Häcker, IT-Service Häcker e. K.
lywand:
„Working with SYNAXON is a pleasure, and our first joint webinar series was a complete success. The atmosphere was relaxed, and instead of just a presentation, we had some open and stimulating discussions. We would be delighted to organize both technical and sales partner workshops with Synaxon in the future. The goal is to regularly inform partners about the latest features, exchange best practices, and build a small, supportive lywand community.“
SYNAXON:
„I can only say that I thoroughly enjoyed all three webinars and learned a great deal, which will be very helpful in future discussions with our partners. A huge thank you to everyone for their active participation, questions, feedback, etc.“ – Markus Speeth
Would you like to watch the webinar series as well? You can find the recording in our media library.
Would you like to learn more about the product in general?
Rent or lease? SYNAXON Device-as-a-Service
New hardware is always needed. Offer it as rental equipment without capital commitment or customer default risk – our partner topi handles the financial aspects. We are frequently asked about the difference between renting and leasing in product discussions: The English term „leasing“ is often translated as „renting.“ Theoretically, this is quite accurate, as in both cases the user is not the owner. However, leasing and renting differ in several key aspects. We have compiled more detailed information in a handout. You can find it in both EGIS and the partner area.
→ View handout in EGIS
→ View handout in partner area
Would you like to learn more about SYNAXON Device-as-a-Service?
SYNAXON Services product numbers on invoices
Effective February 1, 2025, we are changing our billing tool to SAP. In connection with this, the product numbers of the SYNAXON Services products will change on a one-time basis.
Why are we reserving an entire section for this small piece of information?
In addition to the invoice, you also receive all billing information as a CSV file in EGIS. This allows you to at least partially automate the billing of your managed services. If you have already set up such automation, you may need to adjust the product numbers once.
You can find more information about the billing data here. here.
Thanks
In 2024, we conducted 47 Friday meetings with an average of 19 participants (excluding internal participants). 108 different participants attended at least once.
Many thanks to
- Felix Köhler, felements GmbH
- Michael Amersdorffer, ComTwin
- Markus Schebsdat, cmworks, and
- Michael Tosch, MIRAL Soft eK.
Thank you for your frequent and enthusiastic participation. You are our Friday night group champions! We greatly appreciate your commitment and look forward to many more Friday night groups together!
Here are the updates from the past month
- Important new features in SYNAXON Managed Email Archiving.
Important new features are now available in our SYNAXON Managed Email Archiving after the update to MailStore version 25.1.
→ More in this article - Data center maintenance: Incompatibility between Acronis Agent version C24.12 and WatchGuard Endpoint Security.
→ More in this article - Updated SYNAXON Services Terms and Conditions effective from April 1, 2025.
As a Master MSP, we want to grow together with you and don't hide anything in the fine print. With this in mind, we have revised the General Terms and Conditions (GTC) for the use of SYNAXON services.
→ More in this article