No second chance for memories – World Backup Day on March 31st.
Today I would like to begin with a story that has made me think:
A younger colleague recently told me how she asked her parents why there were hardly any photos from her childhood and youth. The answer was sobering: „Our PC broke down at some point. All our memories were stored there. We thought we didn't need a backup – until it was too late.“
Moments lost forever – simply because no one thought about a backup. I found that very sad.
This example shows that data backup is essential not only in a professional setting but also in private life. Because let's be honest: how long could your customers survive without their data? Ideally, you shouldn't find out in the first place.
The March 31st is World Backup Day – the perfect opportunity to raise your customers' awareness of this issue!
For this reason:
1. Pour yourself a managed beer.
2. Call your customers.
3. And remind them how important a secure backup is.
Because one thing is certain: Data loss is not a fairy tale – but a real danger.
PS: Of course, we also have the right solutions to optimally protect your customers:
SYNAXON Managed Backup – for maximum data security:
(Incidentally, according to the...) Managed Backup was... current IT service price comparison (see p. 48) the best-selling managed solution.)
SYNAXON Managed Cloud-to-Cloud Backup – for comprehensive protection in the cloud
Celebrate World Backup Day with us – and make March 31st Data Security Day!
Another clue: Updated Terms and Conditions effective from April 1, 2025
As announced on January 30, 2025, our General Terms and Conditions for the use of SYNAXON Services have been revised.
The updated version of the terms and conditions will come into effect on April 1, 2025 and includes the following changes.
- Paragraph 7: From April 1, 2025, we will only offer our services via SEPA direct debit mandate or through the SYNAXON central settlement system with BFS finance GmbH. This change will be reflected in the invoice for April 2025, issued in mid-May 2025.
- SYNAXON services invoices are due immediately; there is no longer a 30-day payment term.
Due to the change in the billing company (since January 2025, SYNAXON Services GmbH has replaced SYNAXON AG), each user must issue a SEPA Direct Debit Mandate that is valid for this new company – a mandate issued to SYNAXON AG is unfortunately not sufficient. We are making this as easy as possible by offering you a fully digital process for issuing a SEPA Direct Debit Mandate in the SYNAXON Services Dashboard.
The new terms and conditions are available for viewing and download at synaxon.com/de/rechtliches. The previous terms and conditions are also available there, as well as the SEPA direct debit mandate if you prefer to submit it in paper form. If you have any questions, please contact us. synaxon-services@synaxon.de.
SYNAXON Managed Services Summit goes Frankfurt
We've finally found the perfect location for the Summit and want to ask you: Do you want to not only understand Managed Services, but also use them to develop yourself and your business? Then we have something for you! Join us when the SYNAXON Services community comes together to discuss the latest trends, learn from each other, and develop new solutions together.
At the SYNAXON Managed Services Summit you can expect:
Exciting discussions and workshops on your top topics.
Practical approaches that you can implement directly.
A community that inspires, motivates, and supports.
Join us, become part of the community and take your business forward with fresh ideas!
Date: June 3, 2025, noon – June 4, 2025, 5:00 p.m.
Location: Scandic Frankfurt Museumsufer, Wilhelm-Leuschner-Straße 44, 60329 Frankfurt am Main
A new milestone
On January 29, 2025, we reached a milestone in email archiving: We manage over 2000 customer instances! To give you some more figures: Over 300 active partners, more than 50 TB of archived data, and over 440 million emails rely on our managed email archiving. (Fun fact: If you printed every email on a sheet of paper, we could stack them all the way up to the stratosphere (up to about 40 km). That's roughly the altitude from which Felix Baumgartner made his record-breaking jump.) The figures from the IT Service Price Index confirm this, as over 55% of participating companies use our SYNAXON solution. We were really proud when we saw that!
In their new success story, Christian Goebel and Mattes Draheim from QDS also report on their journey, how they pragmatically decided on SYNAXON Managed Email Archiving and how they have experienced the journey since then.
I want to read the success story
More efficiency, less effort! Find out here how our product can support you:
Acronis online tech training with SYNAXON including certification
We all want to simplify our business, right? That's exactly what Acronis Cyber Protect Cloud was designed for. You may have already heard or read about its many advantages.
Today is your lucky day, because we are offering you on March 14, 2025, from 10 a.m. to 3 p.m. We offer a free training course where you will learn how to easily offer new, attractive services to your customers using Acronis Advanced Packs.
A big plus: In this course, designed specifically for SYNAXON partners, you can earn certification at all levels of expertise. Attend this five-hour course (including a lunch break) and gain in-depth technical and sales knowledge. This will boost your confidence and teach you the fundamentals of working as an MSP professional with Acronis Cyber Protect Cloud. At the end of the training, you can take an exam and get certified! You will receive the Acronis Academy Certificate: Acronis Cloud Tech Associate Advanced Security.
Thanks
As you just read, we've reached a milestone in SYNAXON Managed Email Archiving. And of course, we couldn't have done it without you. “Without you” means over 300 partners who use this solution. Listing each one individually would be impossible. So, to each and every one of you personally: "Thank you for your trust and cooperation! You're amazing!"
Product feature and script updates at a glance
Developments are constantly evolving, but not every change warrants its own newsletter. Therefore, in this section, we'd like to regularly provide you with a brief overview of the latest updates.
In the Knowledge Base you will find new articles, the release notes for all your favorite products, and a summary of the scripts that have changed or are new.
Here are the updates from the past month
- Automated audits as a key to security
SYNAXON Managed Security Audit as a powerful tool.
→ More in this article - THE event of the year for managed services – SYNAXON Managed Services Summit: The location has been confirmed!→ More in this article
- EXCLUSIVE: more than 100 new featuresFrom now on, you can exclusively unlock all the features of the Acronis Cyber Protect Cloud directly via our dashboard.→ More in this article