02.11.24 SYNAXON Services Master MSP newsletter

Thanks to your intensive and successful use of our SYNAXON storage (in SYNAXON Managed BackupWe have expanded our storage cluster again. To continue ensuring high availability and performance, we have not only added 320 TB of additional storage capacity, but also installed a completely new rack with additional servers. This has brought us to the limit of 1 petabyte of total volume – that's over one billion megabytes!
With each new backup node, we also increase our performance by around 20%, allowing us to provide more and more resources. Despite these impressive expansions, we haven't yet managed to fully utilize the capabilities of our systems – so there's still plenty of room for improvement!
Regarding data traffic: In September, we recorded 442 TB of downloads and 72 TB of uploads. This indicates significant potential for continued growth. If you're unsure which storage option best suits your needs, we have a... Decision aid, which will help you find the optimal solution. ????

We are always happy to see you.

Whether it's a regional meeting, it-sa, the IT Security Forum, or the SYNAXON Managed Services Summit – we look forward to seeing you live and in person for weeks in advance!

First, however, we would like to say a big „thank you“ for your active participation in our regional meetings and the valuable exchange sessions we were recently able to have with you. We discussed relevant topics in the IT industry, but also our joke „Managed Beer“That was a hotly debated topic. It's great that we see you not only at SYNAXON internal events, but also beyond! That's really fun!” 

And because anticipation is known to be the greatest joy, here are two upcoming events where we can see each other again:

  • Last chance! On November 6th, the IT Security Forum invites you to the SYNAXON headquarters in Schloß Holte-Stukenbrock. Create your own individual schedule from parallel lectures and workshops. Topics range from current IT security trends and technical insights to live hacking sessions.

    → Register now

 

  • Furthermore, the first SYNAXON Managed Services Summit awaits you on June 3rd and 4th, 2025! In interactive discussion rounds, we will work together to develop practical solutions and service optimizations for managed services. Here you can not only learn from other partners but also share your own experiences. We are convinced that this new event will become the most important meeting place for IT service providers and managed services providers – be there!

    → Register now

status.synaxon.com

Do you actually know that it a place Is there a central location where all information about outages and maintenance is gathered? Regardless of whether it's Acronis backups, N-able RMM, or the infrastructure for managed email archiving?
Yes? Perfect! That's great.
No? Then save them as bookmarks right away so you always have access to them.

 

Access the status page

NIS2: Have you implemented the requirements?

The NIS2 Directive, which came into force in October 2022 and had to be transposed into national law by October 2024, marks a turning point in the European cybersecurity strategy and has been fully binding since October 2024. Given the increasing threat posed by cyberattacks, stricter security requirements are essential. However, NIS2 goes far beyond simply updating existing regulations. It significantly expands the scope and presents particular challenges for small and medium-sized enterprises (SMEs).

 

We are already working with manufacturers to provide you with the best possible support:

 

  • ESET offers you all year round Webinars on NIS2 and IT security topics on. On the website eset.de/nis2 Here you'll find an overview of how ESET solutions can help you achieve NIS2 compliance. Simply register for a webinar – you can even attend multiple ones.
  • Anqa IT Security helps you implement NIS2 – without additional effort. 

 

With managed UTM firewall solutions, vulnerability scans, and cybersecurity awareness training, you'll be ideally equipped. Anqa also trains you to be a digital first responder, so you can act quickly in an emergency.

 

NIS2 explained simply

Thanks

Shared knowledge is doubled knowledge. And our partners from the best-practice slots gave you insights into their work at the regional meetings. We would like to thank you all sincerely for that:

  • Stan Friesen, Stan-IT (Insight into their SYNAXON services development and collaboration)
  • Dominik Nill, evia solutions GmbH (Insight into their SYNAXON services development and collaboration)
  • Frank Judas, FPJ Media & IT (Sales of Managed Services)
  • Michael Tosch, MIRAL Soft eK (Windows 11 migration using RMM and AI)
  • Nena Tempel, Simon Fieber IT-Services (Managed Security Audit in use)

Here are the updates from the past month

  • Take your IT security to the next level: … with new features of the Managed Security Audit, a trade fair visit and the SYNAXON IT Security Forum!
    → More in this article

 

  • Exclusive insight from the global RMM product manager: A real highlight recently was the webinar „Stay on the Pulse,“ which offered a rare opportunity to speak directly with Riley Sexton (General Manager RMM at N-able) and Brian Mackie (Global Product Manager at N-Sight). They shared exclusive insights into the latest developments and our vendor's roadmap for Managed RMM.
    → More in this article

 

  • Product feature and script updates at a glance: Developments continue, but not every change warrants its own newsletter. Take another look at the Knowledge Base: there you'll find the release notes for all your favorite products and a summary of the scripts that have changed or are new.
    → Browse the Knowledge Base

 

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