Results from the strategy meeting in Berlin
How can we further develop our products and services to increase your satisfaction?
This question was the focus of our strategy meeting in Berlin. Our SYNAXON services team came together in Berlin from all over Germany. We were also pleased to welcome our board members Miguel and Mark, who engaged in in-depth discussions with us. Miguel's LinkedIn post To quote: “30 experts, locked down in Berlin for 3 days… What happens when you put some of the brightest minds in the managed services industry in a room and let them think about the future? That’s right: first skepticism, then discussions – and then that one moment when it clicks. The […] team worked in Berlin on a groundbreaking development that takes our service business to a whole new level.”
Colleagues from marketing and IT were also present as guests, as they work closely with us on current projects.
If I had to sum up the three days: We mobilized all our mental energy for you, to push ourselves even further. Stay tuned – it's going to be amazing! (PS: There might even be a little sneak peek in this newsletter.)
Information? Interaction? Innovation? Inspiration?
Two days full of ideas and practical knowledge.
As you've probably noticed, we're in the middle of organizing the SYNAXON Managed Services Summit.
It's not long now, and for anyone still undecided, we strongly recommend registering. Places are limited and many are already taken. We also have some rooms available in our hotel block.
Key Facts SYNAXON Managed Services Summit:
1. Use content. Find solutions. Make contacts. Get inspired.
2. June 3, 2025 12:00 – June 4, 2025 17:00
3. Scandic Frankfurt Museumsufer, Wilhelm-Leuschner-Straße 44, 60329 Frankfurt am Main
4. Our most important motto: No frontal sound!
The agenda, including lecturers and topics, as well as further information, can be found here:
We're moving – SYNAXON Services community is now on LinkedIn!
Our community is constantly growing – and with it, the demands for exchange, security, and professional networking. Therefore, we have decided to close our Facebook group and instead launch a new, exclusive LinkedIn group for SYNAXON service partners.
Many conversations with you have made it clear: LinkedIn has a much stronger presence in our community than Facebook. Switching therefore brings with it a larger, more active, and even better-connected community – from which everyone benefits.
At the same time, we cannot ignore the ethical concerns surrounding Facebook. LinkedIn offers a more professional and secure platform for professional exchange and targeted networking.
We will be closing the Facebook group on April 11, 2025 – so be sure to join the new LinkedIn group now!
Small collection of topics
SYNAXON Services Dashboard
The dashboard is being expanded with additional developers as a central platform for automation and analysis of all our services. We are currently working on a communication module to further reduce emails and on a central module for widgets and (customer) reports.
50% discount on security awareness training
Not yet active in the field of security awareness training? Then we have an offer we'd like to share with you: Activate „Acronis Cyber Protect Cloud“ in the dashboard and access Acronis security awareness training via the portal. For a limited time, you'll receive a 50% discount on the entire training program for six months after activation. Offer your customers training that's engaging, reduces risks, and promotes compliance – all without any effort on your part. Manage multiple clients efficiently from a central console and position yourself as a modern managed security provider.
Thank you so much for the great inspiration for system houses!
Still somewhat overwhelmed by the impressions of the last few days, we would like to thank you for the fantastic insights for system houses! From hops-as-a-service to excellent presentations and stimulating discussions, it was a complete success. We are already looking forward to the next events, such as the regional meetings in Berlin and Leipzig and the SYNAXON Managed Services Summit, to see you again.
And finally, a few insights into the key points:
Thanks
Since the "Impulses for System Houses" event has just ended, we would like to take this opportunity to thank Michael Kinze, COMTWENTYONE, and Julian Otte, Jucom-IT, who brought our presentation to life. Your insights were invaluable and helped many people.
Are you interested in becoming a speaker? Then take advantage of the opportunity at the SYNAXON Managed Services Summit. Feel free to contact us.
Product feature and script updates at a glance
Developments are constantly evolving, but not every change warrants its own newsletter. Therefore, in this section, we'd like to regularly provide you with a brief overview of the latest updates.
In the Knowledge Base you will find new articles, the release notes for all your favorite products, and a summary of the scripts that have changed or are new.
Updates from the past month
Important information regarding the invoice from SYNAXON Services
Effective January 1, 2025, the billing for SYNAXON Services was taken over by SYNAXON Services GmbH, along with changes to the payment terms and the switch to SEPA direct debit (starting in the second quarter). This results in three possible payment scenarios.
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Interactive, inspiring, innovative – your Managed Services Summit 2025 in Frankfurt!
Preparations for the SYNAXON Managed Services Summit 2025 are in full swing. We've listed all the latest information for you here:
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Acronis Storage in Frankfurt is getting new addresses
The Acronis Cloud team has implemented a planned IP address change. The latest update introduces a new target network. We have listed the necessary steps in the newsfeed:
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Managed Backup is the top-selling managed services solution.
You can read about the 3-2-1-1-0 rule and why you should follow it here:
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