We've surpassed the 600-partner mark faster than expected! If that's not a reason to celebrate! Over the past few months, we've repeatedly emphasized in this newsletter what a fantastic and diverse community you are and how grateful we are to be able to work with you.
And that's not a reason for us to stand still, but rather an incentive to become even better. That's why we need your help now. Please take two minutes to complete our short survey. Because: Only together are we strong!
We don't want to say too much, because as they say, a picture is worth a thousand words. So we've taken a look back at the year, and with that, the 2024 season comes to an end. Enjoy!
We are of course also here for you between Christmas and New Year's (just with slightly fewer staff).
And now I would just like to write the following:
We thank you for the year 2024 and wish you a wonderful Christmas and a happy New Year! We are already looking forward to a powerful 2025 with you!
We racked our brains for you.
Viktoria, Rebecca, and I visited Markus in Nuremberg to brainstorm fresh marketing ideas in a new setting. The focus wasn't solely on internal matters, but also on the needs of our partners—that's you. Because it's precisely for you that we develop solutions together that deliver lasting success. On the drive back, Viktoria and I looked at photos from past meetings to prepare for the upcoming strategy meeting in Berlin and thought, „Wow, it's amazing how quickly the team has grown. It's incredible what the SYNAXON Services team has accomplished in recent years!“
With this motivation, we traveled to Berlin full of anticipation. For weeks, we had taken care of the organization and content preparation – always with one goal in mind: to make our collaboration with you even more effective, personal, and successful. And then we all stood there, eager to see what the next 48 hours would bring. 48 hours full of ideas, improvements, and inspiration for 2025 – for you as our partners and for us as a team. 48 hours to see each other face to face, to welcome our new team members in person, and to share lots of laughs.
After two days like these, we're always exhausted and would need more than just the weekend to recover, but it's worth it every time. Because in the end, one thing always remains the focus: you as our partners and as a community – and how we can grow together. We now also have a new image to expand the collection – a symbol of all the work and progress we've made with and for you. – Lorena
UMA announcement
As you may already know, Securepoint has discontinued Unified Mail Archive (UMA). We are working diligently to develop a solution to seamlessly migrate partners like you to our Managed Email Archiving in cooperation with Mailstore.
We are currently facing some challenges in implementing the data transfer, but there is good news: We have concrete plans for how we can realize the migration – and we are looking for you to help us!
Are you interested in supporting us as a volunteer partner in one of our first migration projects? Together we can develop the ideal solution with you.
Feel free to contact us directly. We look forward to your feedback!
Even clearer, even simpler – the optimized SYNAXON Services partner area!
The navigation and content of the SYNAXON Services partner area Our website is constantly being optimized. We recently made some changes to make the pages clearer and easier to navigate. The homepage has been redesigned for better user-friendliness, and more product content is now available. Give it a try!
- Click on the „Products“ tile on https://partner.synaxon-services.de/.
- Click on any product tile and three more tiles will appear (product info, sales support, technical support).
- Click on „Product Info“ to get short and concise product information.
Thanks
Thank you to our partners who have been with us since…
…have been with us for seven years:
- KATCOM
- PC SPECIALIST Bautzen
- SKYSYSTEMS GMBH
…have been with us for five years:
- S+T Information and Communication Technology GmbH
- FullSystem Software GmbH
- INSYSTEM IT SERVICES LTD
...have been with us for three years:
- PC SPECIALIST Erbach
- imcam GmbH
- HOTEL IT CONSULTING KG
- IKKARUSNET! IT-SYSTEMS GMBH
- MERSMANN PRUDLO GMBH
Thank you so much for your long and loyal support!
Here are the updates from the past month
- There are still places available in the Managed Security Audit webinar series!
Together with lywand, we are hosting an exclusive webinar series. Places are still available on December 11, 2024 and January 14, 2025, from 3:00 PM to 4:00 PM each day.
→ More in this article
- Prevent unwanted upgrades to Windows Server 2025!
Due to a faulty Microsoft update, there is currently a possibility that devices running Windows Server 2019 and 2022 may be unintentionally upgraded to Windows Server 2025 under certain circumstances. To protect you from this unwanted upgrade, we have worked with N-able to block the faulty patch on all devices where it has not yet been installed.
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- You have questions – we have answers!
We know how important reliable support is for your success. That's why our goal is to offer you fast and effective help – for every issue. We've worked hard to get our average response times to this level. Proportionally, the number of cups of coffee we drink per day has also increased – could there be a connection? Check out the tips and progress in the article below.
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- SYNAXON Services goes livestream – will you be there too?
Have you ever received valuable security tips in just 15 minutes? No? Then we have something very special for you: Our expert Martin Feilke will show you in a live webinar how you can use our Managed Security Audit to present your customers' IT security transparently and convincingly. Join us on December 9th at 3:00 PM!
→ More in this article