SYNAXON

01/11/25 SYNAXON Services Master MSP Newsletter

After a wonderful Christmas season and a successful New Year's Eve, we would like to take a moment to look back with you on a successful 2024 – and at the same time start the new year full of energy and enthusiasm.

 

What we have achieved together:

Thanks to your support and our strong network, we have achieved a lot:

 

  • Not just one, but three product launches took place in 2024. With the SYNAXON Managed Security Audit You can perform automated security assessments. Cloud-to-Cloud Backup It reliably backs up data from various cloud services and quickly restores it when needed. And Device-as-a-Service In cooperation with topi, it enables you to offer hardware products and one-off services for rent to end customers – without any risk to your own.
  • Our SYNAXON Services Dashboard It's visible, because the The (EGIS) customer file is now integrated into the dashboard. Furthermore, the customer file has been launched with the first product (Managed Security Audit), the calculator has been expanded, and we have also made many other small improvements, such as usability and design adjustments. 
  • Our community has grown faster than expected: We now have over 600 partners who trust us! Connect with us and our community, enjoy a managed beer, get answers to your questions, and share your ideas. 

But for us, that's no reason to stand still – on the contrary: it motivates us to continue giving our all to support you in your work.

 

What 2025 holds for us:

We want to pick up exactly where we left off and have set ourselves ambitious goals:

 

  • The dashboard is being further developed. Look forward to new features that will make your daily work easier. For example, even more products will be integrated into the customer record, and reporting will be optimized.
  • We are already working on exciting solutions and products that you will soon be able to experience.
  • To ensure you benefit from even greater visibility and innovation, we are strengthening the SYNAXON Services brand itself.
  • And most importantly: We want to bring you even closer together and promote exchange.

 

A highlight awaits you in the middle of the year. On June 3rd and 4th, 2025, our first SYNAXON Managed Services Summit will take place in southern Germany. A day full of inspiration, networking, and exciting insights awaits you. Join us and register now.

 

Info SYNAXON Managed Services Summit

 

In closing, we would like to thank you: Your dedication and strong collaboration are the reason why we can achieve so much together. We wish you a successful and inspiring 2025 and look forward to taking the next steps with you.

SYNAXON Services goes live stream

It was finally here: the livestream of the SYNAXON Managed Security Audit. A total of hundreds of hours went into the preparation, and every single minute was absolutely worth it! 

In just 13 minutes, Martin and Lorena showed you what's new and exciting about Managed Security Audits and how easy they are to use. 

Did you miss the webinar?

→ Watch video

Would you like to learn more about the product?

Info SYNAXON Managed Security Audit

After the event is before the event

Frank Neumann has announced new webinar dates for his workshop „Managed Services Practical Workshop – Preparation, Implementation and Costing“. We're thrilled about this, because we've heard so often in conversations with you how incredibly helpful it is to learn from Frank how to switch to managed services. 

→ Further information

 

You can meet us here in the near future:

 

When do we meet?

From partners for partners

We've recently published four new success stories. We don't want to say much more; we'll let the texts speak for themselves. 

Take a look:

Thanks

Thanks to 

  • Felix Köhler, felements GmbH
  • Christian Goebel and Mattes Draheim, QDS
  • Michael Kinze, COMTWENTYONE
  • Frank P. Judas, FPJ Media & IT

that you helped us create these success stories.

Here are the updates from the past month

  • There are still places available in the Managed Security Audit webinar series!
    Together with lywand, we are hosting an exclusive webinar series. Places are still available on December 11, 2024 and January 14, 2025, from 3:00 PM to 4:00 PM each day.
    → More in this article

 

  • Prevent unwanted upgrades to Windows Server 2025!
    Due to a faulty Microsoft update, there is currently a possibility that devices running Windows Server 2019 and 2022 may be unintentionally upgraded to Windows Server 2025 under certain circumstances. To protect you from this unwanted upgrade, we have worked with N-able to block the faulty patch on all devices where it has not yet been installed.
    → More in this article

 

  • You have questions – we have answers!
    We know how important reliable support is for your success. That's why our goal is to offer you fast and effective help – for every issue. We've worked hard to get our average response times to this level. Proportionally, the number of cups of coffee we drink per day has also increased – could there be a connection? Check out the tips and progress in the article below.
    → More in this article

 

  • SYNAXON Services goes livestream – will you be there too?
    Have you ever received valuable security tips in just 15 minutes? No? Then we have something very special for you: Our expert Martin Feilke will show you in a live webinar how you can use our Managed Security Audit to present your customers' IT security transparently and convincingly. Join us on December 9th at 3:00 PM!
    → More in this article

arrow_upward