02.03.24 SYNAXON Services Master MSP newsletter

Avoid a data disaster: World Backup Day on March 31st!

THE "WORLD BACKUP DAY" ODDS

„"I solemnly swear to back up my important documents on March 31st."
and to create precious memories.”

March 31st is World Backup Day – an ideal opportunity to put the topic of backup in the spotlight for your customers! Because, as the saying goes: „"No backup, no sympathy!"“

Your partner and colleague Christopher Pirch, technician and internal sales, ComService GmbH, does the same: „"As bad as it sounds, in the end the rise in cybercrime and the associated media coverage is a very good door opener for us."“

World Backup Day offers an excellent opportunity to review your customers' backup strategies and address them directly. Given the increasing threat of ransomware and cyberattacks, it's essential that your customers back up their data. We want to remind you how crucial backups are as a cornerstone of your security strategy.

In line with that, we will be offering our next free How-to webinar on April 11th Join us for an introduction to our managed backup product from our manufacturer, Acronis. Together, we'll cover the technical and sales fundamentals, so you can get started right away. 

Are you a bit more advanced in this topic? In the webinar, we also cover topics such as Managed Backup Advanced and Microsoft 365 Backup.

Prepare your own customer campaign – you have four weeks. Familiarize yourself with the products now. Book now. Managed Backup or the new Managed cloud-to-cloud backup. Take another look at the First steps videos on. You can find all the necessary tools in the Partner area > Sales support.

We look forward to welcoming many webinar participants and especially to exchanging ideas with you!

Meet our team: SYNAXON Services Partner Day on June 19 – be there!

MDR, EDR, XDR, SOC, NIS2, TSAX, RMM, MSSP – we'll discuss and explain these abbreviations and other exciting topics at the next SYNAXON Services Partner Day – together with you! You can find more information here – register directly:

Want to know what to expect? Check out the video from the last Partner Day:


We will also be at the SYNAXON-IT.Partner regional meeting in April and would be happy to see you there: April 15th. Greater Cologne area | 16.04. Greater Hanover area  | 17.04. Greater Hamburg area | 18.04. Greater Berlin area

Product Best Practices: „My tax advisor says I don’t need the email archive.”

Have you heard this objection from your customer before? Do your customers know the most important things about the GoBD (Principles for the Proper Keeping and Use of Books, Records and Documents in Electronic Form)?

Raise your customers' awareness of the important topic of email archiving with our end-customer handout: The most important information about GoBD.

Do you need further assistance with selling email archiving? 
Together with your partner and colleague Daniel Langenbach from ITs-plus GmbH & Co. KG, we'll be at the Impulse for System Houses conference. On March 20th in Kassel, you can attend his presentation, "How I Maximized My Margins with Email Archiving," among other things. Will you be there too?

Your colleagues say about us: „Saving asses“ is part of our everyday life!

All of Germany's IT service providers are closing their retail stores, abandoning their private customer business, and focusing exclusively on business clients. All of Germany's IT service providers? No. In the beautiful town of Moers on the Lower Rhine, Managing Director Bodo von der Weiden and his team are demonstrating that there's another way...

„"Most customers initially come to us because something's gone wrong. In other words, 'saving their bacon' is part of our daily routine. After the initial consultations and analysis, we offer 'Managed RMM' and 'Managed Antivirus' from SYNAXON Services as part of our remote support. Anyone who doesn't need these services will unfortunately have to find another provider.".
We deliberately chose to source almost all of our managed services products from SYNAXON Services. The advantages are clear: If each product came from a different provider, I would always have different contacts, different processes, contracts, and so on. That's not the case with SYNAXON.”

Here's what's been happening in recent weeks: Here are the updates from the past month.

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