…if you weren't in Schloß Holte last week!
To summarize: A lot has happened. We've worked hard over the past few weeks to further enhance the value we offer you. But read for yourself!
Unfortunately, you couldn't be there, but would still like to get an insight?
We have exciting news and important information that we would like to share with you.
First of all, a huge thank you to everyone who made their way to Schloß Holte-Stukenbrock last week to attend either the SYNAXON Services Partner Day or the Managed Services Forum (or both!). It was incredibly fun talking, discussing, and celebrating with you all!Keep your eyes peeled for a "Save the Date" 2025 and our recap video summarizing all the highlights and key moments of the day! Stay tuned! 😊
New product: Managed Security Audit
We used Partner Day to launch our newest product: SYNAXON Managed Security Audit in cooperation with lywand. With this service, we offer a comprehensive security analysis of your customers' IT infrastructure to identify vulnerabilities and close security gaps. In a few weeks, we'll be streaming a live webinar followed by a Q&A session on various social media platforms. This will be our first live stream, and we look forward to a large audience – more information to follow!
Intrigued?
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Managed EDR is in the closed pilot phase.
Our closed pilot phase for Managed Endpoint Detection and Response (Managed EDR) has begun! This product offers advanced threat detection and prevention to better protect your customers' systems. We will be launching the open pilot phase in the coming weeks. We will keep you updated.
Further insights from the partner day
- 50 of the participating partners were not yet familiar with the Knowledge Base. Are you one of them? Then it's time to explore, because we're sure that many of your questions, whether you have them now or will soon, are answered here: bit.ly/synaxon-services-knowledge-base
- We've learned from many conversations how important customer reports are to you. You're in luck, because we're working on customizable customer reports in our SYNAXON Services Dashboard that you can tailor to your specific needs. You want reports? – You will receive reports!
- The running joke of the day: "Need help? Come to the Friday meeting, you'll get help there!" (Even if you don't know what the abbreviations EDR, MDR, XDR, and SOC stand for ????). Every week at 1 p.m., we meet for an hour and discuss topics that are relevant to our partners. No registration required, just drop in. via this link Participate easily and benefit from the exchange!
- Should Managed Backup now become Managed Recovery? You've discussed it, and we have the solution: Automatic recovery tests are part of our Managed Backup Advanced. Take a look at the other features – your customers will thank you!