Our journaling service is going live!!
You asked for it – we delivered! A fully automated journaling service for all your customers. The new feature is now available in your email archiving dashboard.
How does the journaling service work?
Just one click and we
- set up a customer-specific (neutral) email address
- Configure the Mailstore instance in the background
- All necessary information is displayed in the dashboard.
You simply enter your new journaling address with your client and you're good to go.
What exactly is the journaling function?
Journaling is an email archiving strategy that automatically copies all emails to a journaling mailbox immediately upon arrival at the email server, without any user intervention and before they appear in the user's inbox. From there, they are regularly copied to the archive system. The same applies to outgoing emails.
Why is journaling so important?
Journaling ensures that all emails are stored completely, faithfully to their original form, tamper-proof, and readily available over extended periods. This allows companies to meet their legal requirements, such as those arising in Germany from the GoBD (Principles for the Proper Keeping and Use of Books, Records and Documents in Electronic Form) regarding audit compliance.
How can I get started?
In this video We explain how to set up our managed email archiving with journaling in M365. Specifically, the video shows:
- Best practices for setting up archiving with journaling
- Configuring the connection between Mailstore and M365 for user synchronization
The video can be found on our SMS info page under Getting Started > Managed Email Archiving > Setting up managed email archiving with journaling in M365.
Is there any more background information?
We have covered this topic in detail in this article: How to correctly set up managed email archiving with journaling. You can find additional information in this blog post from Mailstore: Journaling vs. mailbox archiving – what you should know
What do I need to do now?
You can find the price for the journaling function in the current version of the SYNAXON Services price list on the SMS info page.
If you're already using Managed Email Archiving, simply check out the dashboard and try out the new feature. We welcome your feedback.
If you are not yet using Managed Email Archiving, please add the corresponding service in EGIS.