Our date on Friday…and more news from your Master MSP
Dear partner,
Over a year ago, we launched our Friday meetings. Do you have questions about our products, or would you like to exchange ideas about managed services with other partners? Then you can attend our weekly meetings and connect with like-minded individuals!
After a somewhat bumpy start at the beginning of the year, the weekly Friday meetings have grown steadily in 2023, from three partners to more than 20! Michael Tosch (Managing Director, MIRAL Soft) reports:
I'm thrilled about our Friday get-togethers. I've been attending since the very first meeting, and the anticipation of each exchange is a highlight of my week. What once began as a casual get-together has evolved into a valuable forum for exchange and inspiration. I often enter the meeting without any specific questions in mind, but quickly find myself in the midst of stimulating discussions that offer me unexpected yet incredibly useful insights for my daily work. It's the group dynamic, the questions and suggestions of the others, that encourage everyone to think further. Whether I have my own questions or simply benefit from the discussions, the continuous dialogue and, in particular, the contributions of the ever-present SYNAXON staff make this meeting an indispensable event. Here, one not only stays up-to-date on managed services but also often broadens one's horizons with other relevant topics. I can only emphasize how enriching this one hour per week is, and I would highly recommend it to everyone – whether a beginner or an expert in managed services. It's an investment in knowledge and networking that truly pays off. I'm already looking forward to our next meeting! Will you be there too?
Never been to a Friday meeting? Then block out a time in your calendar right now and join us every Friday between 1 and 2 pm via this link. Microsoft Teams link Take advantage of this opportunity to talk to contacts from the SYNAXON services team, ask questions, exchange ideas and best practices with your partner colleagues, and develop yourself further.
Are you located near Frankfurt, Stuttgart, Munich or Nuremberg? Triff us live Join us for a SYNAXON-IT.Partner regional meeting between November 6th and 9th and chat with us in person. We look forward to seeing you!
Enjoy reading and best regards from Nuremberg!
SYNAXON Services „How to“ Webinar Series | Managed firewall
With our "How to" series, we offer insights into our products. The team, together with the manufacturer, will explain the technical and sales fundamentals, so you can get started right away. Just like Marcel Streithoven, owner of DATADEXX Managed Services:
„"I used to be very reluctant to sell firewalls. I was really worried that I might mess up a configuration, the customer would suffer damage, and then I'd be the idiot."“
All information about the product and how you can book it will be available in this webinar on November 21st!
Have you seen our new partner area yet? And our checklists?
You're probably aware that all our content has moved from the SMS info page to a new partner area. But are you familiar with our checklists? We're using them to help you further develop your MSP business:
- Managed Services Checklist: To make your start as a Managed Services Provider easier, we have created this checklist for you. It contains the most important points from technology, sales and marketing.
- Automation checklist: Automation is more important than ever! More of it is potentially more cost-effective, as it automates standard tasks and processes, freeing up time for necessary manual work. The question is, how? Go through this checklist and get some tips and best practices on how to get started with your automation strategy.
- IT security checklist for end customers: How secure is their IT environment really? Your end customers should answer these 15 questions to understand how secure their IT environment is and what further measures are needed.
Take a look!
Here are the updates from the past month
Do you really know all the automation possibilities with our Managed RMM? Have you also seen our Managed Backup and the Managed Endpoint Security In use? Many of our partners are currently combining these three products because this combination offers numerous automation possibilities that save a significant amount of time. Maximum revenue with minimal effort!
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Update MAV and EOL for macOS 10.12 and 10.13: An update for Managed Antivirus for Mac (Bitdefender v 7.14.30) was released on October 3rd. This agent no longer supports macOS Sierra (10.12) and High Sierra (10.13). If you need an alternative or if antivirus alone isn't sufficient, you should definitely check out our Managed Endpoint Security view.
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Expansion of billing data: If you want to automate your managed services billing, you need a sound data foundation. This data foundation resides in EGIS and is continuously being developed. The current update is based on your partner feedback.
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Enhancements to Managed Backup: NAS agent support for DSM 7.x and much more!
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Managed RMM expansion – look forward to many new scripts: With the discontinuation of "Open Hardware Monitor," we immediately searched for an alternative for you. After extensive internal testing, we are now pleased to offer you "Libre Hardware Monitor." What other scripts have been added?
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