An important reminder – because safety concerns us all.
The security risk in Germany and worldwide continues to rise. You and your customers deserve the best possible protection. How? in this post As already announced on October 17, 2022, we are implementing mandatory 2-factor authentication (2FA) for all our products.
What is the current status?
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Does 2FA activation also affect my customers?
If you provide your customers with their own access, for example for SYNAXON Managed Backup, we will NOT intervene at that level. You decide whether to activate 2FA for your customers. We strongly recommend doing so!
However, not every manufacturer can individually configure 2FA settings. For example, EVERY access to SYNAXON Managed RMM is secured via 2FA.
What do you need to do now?
With the mandatory introduction of 2FA, you will be prompted to configure your 2FA credentials the next time you log in. You will need a 2FA app on your smartphone for this. We are striving for the broadest possible compatibility with common 2FA apps (e.g., Google Authenticator, Microsoft Authenticator, or Authy). Please also inform your colleagues – this change affects all user accounts.
If you have any questions on this topic, please feel free to contact us directly.
SAFETY CONCERNS US ALL
Please raise awareness among your colleagues. It helps to increase the safety of you, us, and your partner colleagues.