Discover the latest developments
We are pleased to present some new features for Managed RMM today.
We have summarized the most important information for you here.
Apple DMA UI Update
As the DMA is further developed, the layout will be made more familiar. The plan for this area is to offer significantly more functionality than just profile provisioning, therefore we have updated this tab and renamed it "Devices".
We have also updated the "Apple Business Manager" tab and renamed it "Automatic Enrollment" because this name better reflects the goals of the area and the card is not a direct replacement for ABM.
Profile Mismatch Indicator
We have now made it clearer that profiles installed on a device no longer belong to the customer who owns the device.
More asset data for device lifecycle management – coming soon!
Based on feedback from our partners, we are adding five new columns of asset data to the asset inventory view: MAC address, BIOS, External IP address, Asset Added Time, and Asset Age.
We will distribute the new columns to our partners in the coming days.
Here you can find more details:
- MAC address: MAC addresses are essential for technicians to accurately and precisely identify devices on a network. They play a crucial role in tracking and managing individual devices.
- BIOS: BIOS details allow technicians to track hardware configurations, versions, and updates for more effective troubleshooting and maintenance.
- Asset Added Time: Asset Added Time is based on when the N-sight agent was installed on the device. It's now easier to see when devices were added, which can help technicians track device deployment activities across different teams.
- External IP address: Display the external IP address to see which devices are connecting from a specific IP address.
- Asset Age: Asset age is based on the oldest software installation date detected on the endpoint device. It is an important metric in IT and asset management, providing insights into the hardware lifecycle, its potential for obsolescence, and the need for maintenance or upgrades.
A notice: Asset age data is derived from the software installation dates detected on the endpoint. This is a proxy measure of device age and may not be 100% accurate for every device. For example, when a device is reinstalled, the software is typically reinstalled with a new installation date. As a result, the device age calculation can be affected, and the hardware may be considered newer than it actually is.
Detailed script/task dashboard output – coming soon!
We will soon be improving the error messages in the script output when scripts fail with the error message "Invalid script parameters". This will provide more accurate and useful information for diagnosing and resolving problems with scripts or endpoints. Here is a before-and-after screenshot showing the improvement:
Previously:
Afterward:
The "More Information" column is now displayed as output – click the link to see more of the failed script's output and gain further insight into problems.
Previously:
Afterward:
Windows RC Agent Update
We have also released a new Windows RC Agent, v10.14.2, with general performance improvements.
Windows Agent 10.14.2 RC
UPDATE: General performance improvements
Mac Agent v3.9.5 RC
This is a small release that focuses on two improvements:
1. Fixes an issue where newly added devices do not install TakeControl properly, requiring it to be turned off and then on again.
2. Fixes an issue where the system's default template was applied when upgrading the Mac agent.
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