Fixed – The German PROTECT server is synchronizing with the license portal again; there are no longer any restrictions.
Managed Endpoint Security issue
Our German ESET PROTECT server is currently unable to synchronize with the license portal. Therefore, it is not currently possible to add new customers or devices. All existing devices remain protected and fully functional.
Limitations caused by the disruption:
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- Partners cannot add new customers or devices.
- We are unable to complete any benefit activations.
You can find further and constantly updated information here:
The issue has already been reported to the manufacturer and is currently under investigation. We will update this newsfeed post as soon as there are any new developments. here and comment on the post at LinkedIn and Facebook.
For the affected functions, we can offer a workaround in most cases. Please create a report via our [website/platform name - context needed]. SYNAXON Services Dashboard A ticket. We will then take care of your request as soon as possible.